atw: Re: Sharepoint user docs wiki

One of our concerns is that being a government department, anything posted
could potentially wind up being released under a freedom of information
request, and make its way onto the front page of the Daily Telegraph. This
is more a concern of project teams wanting a sharepoint workspace with blog
etc as they might get a little "candid".

For mine, I've made it clear that no users will have contributor's rights
for the wiki. And absolutely no anonymity - access will be via network
account. They will however have forums or discussion boards, or at least the
ability to provide comments and questions on info so that we can identify
potential areas to tighten up instructions or processes, or even potential
system enhancements.

When it comes down to it, I just want a way to get the most up to date info
into the user's hands without having to release 3 versions a week of each
user manual I own.
Jasmine
2008/12/10 Matthew da Silva <mdasilva@xxxxxxxxxxx>

>  Wikis and Sharepoint have the same Achilles heel in user buy in but for
> document sharing, for example, they're useful. Getting people to post blog
> posts, or even to comment, is fraught for the same reason that cyberspace is
> replete with anonymous commenters. Why would you stick your neck out with an
> honest appraisal of a topic if all and sundry will be able to read it
> forever and know it is you? Safer to wait for a meeting, where it'll
> probably not get into the minutes.
>
>
>
> *From:* austechwriter-bounce@xxxxxxxxxxxxx [mailto:
> austechwriter-bounce@xxxxxxxxxxxxx] *On Behalf Of *Jasmine Andrews
> *Sent:* Wednesday, 10 December 2008 3:37 PM
> *To:* austechwriter@xxxxxxxxxxxxx
> *Subject:* atw: Sharepoint user docs wiki
>
>
>
> Hello
>
>
>
> My organisation (state govt) is considering implementing Sharepoint and
> I've been dragged in for the requirements gathering process. In a previous
> life, I attempted to demonstrate Sharepoint's suitability as a means of
> handling training administration without tears, but am now more interested
> in its wiki for user documentation, discussion forums for user groups etc.
>
>
>
> Does anyone have any experience with this application of Sharepoint and
> want to a) knock some sense into me, b) give me some good news stories to
> encourage me to proceed.  I have enough on my plate as it is and am trying
> to quickly evaluate whether I should continue my involvement with this
> project or not. Any war stories would be greatly appreciated.
>
>
>
> Jasmine
>

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