simple answer - yes. Regards, Daragh Pender, Technical Writer / Trainer, CUPLA Project, Boral Formwork and Scaffolding, Greystanes House, Prospect NSW. ________________________________ From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Craig Bligh Sent: Wednesday, 29 March 2006 3:55 PM To: austechwriter@xxxxxxxxxxxxx Subject: atw: Screenshots in user doco - Yes or No? Guys, Fundamental question. Do you include screenshots in your printed doco or not? Why? Why not? At the moment I'm trying to convince a company director that we don't need screenshots in our printed reference materials, despite a mandate to have the doco as user-friendly as possible (audience is teachers). At the moment we use screenshots in our getting started training notes (covering most common features), but not in our reference guide. I've argued that adding screenshots will push the ref guide from about 450 pages to around 650-700, making it less likely that somebody will pick up the doco in the first place. (I did also argue that since screens change every other day, it's a nightmare to maintain.) So from a user's point of view, is it more user-friendly to include screenshots for a novice reader? Thanks, Craig Craig Bligh MXL Consolidated Pty Ltd Level 1, 261 George Street Sydney NSW 2000 Phone +61 2 8249 0022 Fax +61 2 8249 0099 Email craig.bligh@xxxxxxx <mailto:craig.bligh@xxxxxxx> www.mxl.com <http://www.mxl.com/> MXL: Wise Software Solutions for the Global Education Market<http://www.mxl.com/images/mxl_email_signature.gif> --- This email and any files transmitted with it are confidential to the intended recipient and may be privileged. If you have received this email inadvertently or you are not the intended recipient, you may not disseminate, distribute, copy or in any way rely on it. Further, you should notify the sender immediately and delete the email from your computer. Whilst we have taken precautions to alert us to the presence of computer viruses, we cannot guarantee that this email and any files transmitted with it are free from such viruses.
