atw: Re: Process Vs Procedure

It sounds to me like you are toying with Policy? =20

Where I work we have a Policy document that outlines the Principles =
(similar to your process I think - high level stuff about what should =
happen and why) and then details the Procedure (exact steps to take to =
comply with the policy.


-----Original Message-----

All

I have been given the task of documenting a lot of the
operations at Unisys. One of my colleagues has very strong
views on the meaning of "process" and "procedure" and that
they are totally different. I have checked out the
dictionary definitions and the definition given leaves it
open to discretion on what these 2 words mean.
(www.dictionary.com)

My understanding of is that a document that covers the
"process" would be cover the aspects of the operation at a
high level (birds eye view - not too much detail) and a
document that covers the "procedure" would cover the
operation in a granular, step by step way.=3D20

What are your thoughts on "process" documentation versus
"procedure" documentation? Would you agree or disagree with
my understanding? What other terminology could be used as a
substitute to either of these words?

Thanks
Josh

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