atw: Re: Process Vs Procedure

Melanie

My colleague is using the terminology the other way around and it
doesn't sit 100% correctly with me.=20
But the way you have put this is how I see it.=20

J=20

-----Original Message-----
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of melanie.kendell
Sent: Thursday, May 20, 2004 2:23 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: Process Vs Procedure


In Information Mapping the terms are used exactly as you say.

Process - high level, the sort of thing you might use a flow chart for.
Procedure - step-by-step instructions, eg a step/action table.

These could be used within the same document - the process as part of
the introductory material for a subject and procedures when you get down
to the nitty gritty details.

If your colleague is already using these words in this defined way I
wouldn't be looking for alternatives - it helps if you both use the same
words to mean the same things.

-Melanie

----- Original Message -----
From: "Hinton, Joshua P." <Joshua.Hinton@xxxxxxxxxxxxx>
Date: Thursday, May 20, 2004 1:32 pm
Subject: atw: Process Vs Procedure

> All
>=20
> I have been given the task of documenting a lot of the operations at=20
> Unisys. One of my colleagues has very strong views on the meaning of=20
> "process" and "procedure" and that they are totally different. I have=20
> checked out the dictionary definitions and the definition given leaves

> it open to discretion on what these 2 words mean. (www.dictionary.com)
>=20
> My understanding of is that a document that covers the "process" would

> be cover the aspects of the operation at a high level (birds eye view=20
> - not too much detail) and a document that covers the "procedure"=20
> would cover the operation in a granular, step by step way.=3D20
>=20
> What are your thoughts on "process" documentation versus "procedure"
> documentation? Would you agree or disagree with my understanding? What

> other terminology could be used as a substitute to either of these=20
> words?
>=20
> Thanks
> Josh
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>=20
                                                                     =20

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