atw: Re: Position for a Senior Technical Writer @ CPA Software Solutions (Sydney, Australia)

Hi,

I'm wondering what salary is being offered for this position please?

Thanks,

L.


On Tuesday, September 30, 2003, at 11:49  AM, Mark Fiore wrote:

> Please find below a position available for a senior technical writer  
> out
> our software company. If you are interested please forward your resume  
> to me.
> Regards
>
> Mark Fiore
> Product Services Manager
> CPA Software Solutions (Australia)
>
> phone: +61 2 9299 1333
> fax: +61 2 9299 1444
> email: mfiore@xxxxxxxxxxxxx
>
> Level 3, 46-48 York Street
> Sydney NSW 2000
> http://www.cpasoftwaresolutions.com
>
> CPA Software Solutions
> Job Title:        CPA Inproma Senior Technical Writer
> Location:       Level 3, 46-48 York St, Sydney
> Department:        CPA Inproma Product Services
> Reports To:        CPA Inproma Product Services Manager
> Prepared:        30 September 2003
>
>  Position Objectives
>
> Ensures production of quality documentation that meets client  
> requirements and expectations by utilising CPA SS resources to deliver  
> an effective
> range of documentation.
>
> Summary
> Organises and produces quality documentation for use by clients,
> implementation staff and development staff by performing the following
> duties.
>
> Essential Duties and Responsibilities
> Include the following. Other duties may be assigned.
>
> 1.      Plan and coordinate documentation projects.  Provide  
> documentation plans and work estimates to Product             Manager  
> for scheduling
> purposes.
> 2.      Allocate and schedule work within the documentation team.
> 3.      Manage the performance and development of direct line reporting
> staff and any contractors.
> 4.      Maintain existing product documentation as requested and in
> response to reported errors, enhancement                requests or the
> inclusion of new functionality.
> 5.      Research, design and develop product documentation (such as
> release notes, user guides, implementation              guides,  
> training
> guides and on-line help) from available functional / technical
> documentation within agreed             timeframes.
> 6.      Liaise with the appropriate Subject Matter Experts (SME) to
> acquire specific information in order to accomplish     writing tasks  
> and resolve the contents of product documents.
> 7.      Edit material for content, organisation, grammar, consistency  
> and style.  Resolve documentation issues with       SME's and editors.
> 8.      Ensure the documentation process which includes the review  
> cycle
> is adhered to by the Documentation Team.
> 9.      Maintain an understanding of CPA SS software products  
> specifically CPA Inproma and levels of user proficiency.
> 10.     Maintain and adhere to company documentation standards and
> guidelines including recognised Australian and  international  
> standards,
> where applicable.
> 11.     Monitor developments in documentation technology, makes
> recommendations, and implements new tools as            required.
> 12.     Manage the documentation change and release process.
> 13.     Coordinate with developers to implement help files and updates  
> in help-file technology.
> 14.     Coordinate with team leaders the product documentation to be
> included with software releases.
> 15.     Review and test software for accuracy and consistency with
> documentation, identifying problems and                 suggesting
> revisions.
>
> Qualifications
> To perform this job successfully, an individual must be able to perform
> each essential duty satisfactorily. The requirements listed below are
> representative of the knowledge, skill, and/or ability required. This  
> list is intended as a guide in identifying deficits and determining  
> possible
> in-house and external training requirements.
>
> Education/Experience
> 1.      A tertiary qualification in a technology or communications  
> field
> such as computer science, engineering,          information technology,
> teaching, desktop publishing or journalism would be highly desirable.
> 2.      Experience in coordination of documentation process, and
> supervision of technical writers.
> 3.      Experience in writing technical documentation,
> 4.      Experience in developing on-line documentation, and the use of
> appropriate tools.
> 5.      Knowledge of international and Australian documentation  
> standards
>
> Supervisory Responsibilities
> Technical Writers
>
> Perfect Performance
> 1.      Technical writers are organised and working efficiently and
> effectively.
> 2.      Documentation exhibits consistently high quality standard.
> 3.      All allocated work is performed within estimated time frames.
> 4.      The team performs better as a result of this individual's  
> input.
>
> Performance Measurement
> 1.      Productivity against work estimates.
>
> Actions Requiring Approval
> Any expenditure.
>
>
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