atw: Re: OT Writing tools

Hi Elizabeth

I'd be really interested to hear some of the most popular questions that
came up, if you can tell us without too much work. I'm putting together a
document that includes tips on using some of the features of Word that may
cause trouble.

We're still using Word 2003 at present. The switch to Office 2007 is
supposed to be happening sometime in the next few months and that may upset
some of my work or make it unnecessay (or, I suspect, require me to add many
extra sections), but I'm not thinking too much about that yet.

Howard

2009/1/27 Elizabeth Fullerton <Elizabeth_Fullerton@xxxxxxxxxxx>

> Funny you should mention this - last week I presented a "Word
> knowledge-sharing session" to a bunch of my colleagues, discussing most of
> the things mentioned in this trail, and others. I started with the basic
> setup (non-personalised menus, showing formatting marks and what they mean,
> etc), and went on to the common problems I've help-desked people with
> through the years. It was an interactive session, with people asking lots of
> questions and meandering around the basic structure I had set (as was my
> intention) - I think they got a lot out of it, but at 2 hours I think we
> could have gone longer. Hopefully the session will get good feedback and I
> will be asked to do more - it's in everyone's best interests to be more
> efficient, especially mine, then I get to spend less time help-desking!
>
> We're a bit quiet this week, so I've acquired a second laptop, downloaded
> Christine Kent's book on upgrading to 2007 (last time I tried on my own
> computer I suddenly needed to be at maximum efficiency - lost about a day
> trying to figure out 2007, removed it, which broke the dlls on my computer
> so I had to have it re-imaged which  then required about 3 days to get all
> my settings back - so less overall efficiency than I had hoped...)
>
>
>
>
> -----Original Message-----
> From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:
> austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Allan Charlton
> Sent: Sunday, 25 January 2009 5:18 PM
> To: austechwriter@xxxxxxxxxxxxx
> Subject: atw: Re: OT Writing tools
>
> Christine
> My experience is in line with the comments made by Stuart and Bob,
> except that I've known a few people use Publisher quite successfully.  I
> don't think I've ever come across anyone who uses the cut-down freebie
> Microsoft word processor that comes with a new PC.  My uni students have
> all been Word users but were never taught how to use it, which
> perpetuates the behaviour that Stuart described.
>
> Allan
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