atw: Re: OT Writing tools

Funny you should mention this - last week I presented a "Word knowledge-sharing 
session" to a bunch of my colleagues, discussing most of the things mentioned 
in this trail, and others. I started with the basic setup (non-personalised 
menus, showing formatting marks and what they mean, etc), and went on to the 
common problems I've help-desked people with through the years. It was an 
interactive session, with people asking lots of questions and meandering around 
the basic structure I had set (as was my intention) - I think they got a lot 
out of it, but at 2 hours I think we could have gone longer. Hopefully the 
session will get good feedback and I will be asked to do more - it's in 
everyone's best interests to be more efficient, especially mine, then I get to 
spend less time help-desking!

We're a bit quiet this week, so I've acquired a second laptop, downloaded 
Christine Kent's book on upgrading to 2007 (last time I tried on my own 
computer I suddenly needed to be at maximum efficiency - lost about a day 
trying to figure out 2007, removed it, which broke the dlls on my computer so I 
had to have it re-imaged which  then required about 3 days to get all my 
settings back - so less overall efficiency than I had hoped...)


 

-----Original Message-----
From: austechwriter-bounce@xxxxxxxxxxxxx 
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Allan Charlton
Sent: Sunday, 25 January 2009 5:18 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: OT Writing tools

Christine
My experience is in line with the comments made by Stuart and Bob, 
except that I've known a few people use Publisher quite successfully.  I 
don't think I've ever come across anyone who uses the cut-down freebie 
Microsoft word processor that comes with a new PC.  My uni students have 
all been Word users but were never taught how to use it, which 
perpetuates the behaviour that Stuart described.

Allan
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