atw: Re: New Software for Documentation Department

John, is your role there related to managing content? 
Or are you going to design a lot of information and layouts for the 
different document types?
Do you have access to creative types to help design the look and feel of 
documents? 
How much volume of information are you having to handle, on how many 
products?
Is it a small company or driving towards a large multi-national corp? 
Do you have a large number of remote stakeholders? 
Or are you in direct touch with all the people involved in making the 
products?
How well can you control the documentation, in terms of life cycling, and 
are you in the loop for new information or do you have to find out 
manually? 

These questions are the sort of things I can think of from the Monday 
morning after watching GP haze... And I think they all need an answer 
before I can give an opinion. Your choices are related to the above. Once 
you know the game you are playing, the choices become more obvious. 

If you are working with a small company then AuthorIT might be overkill. 
You might want to consider the use of Adobe Creative Suite or related 
software. Again it depends on how well you can manage the information flow 
through. The content management is going to be your problem with using an 
adobe product, as there is none!

HTH.
Warren Lewington
Technical Writer
Metso Minerals
Arndell Park, Sydney.
NSW, Australia.

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