atw: Re: Knowledge management

David
Knowledge management is not a 'fad' but a well defined and established
discipline in Human-Computer Interaction, (HCI) a  design discipline. In
designing a computer system, one of the first questions is ' what are system
requirements?'. To answer this, a designer has to know what the user
actually wants to use the system for: is it text, image manipulation, data
management etc? Similar questions were asked when say, designing  a page
for  a search  engine, as knowledge requirements have to be defined if a
search program is to be written.

It is a difficult subject in that the potential for data input in
computation is so rapidly evolving.

Roman Danylak

On 7/17/08, David Petersen <david.petersen@xxxxxxxxxxxxx> wrote:
>
> I looked into the term 'knowledge management' a few years ago and
> concluded that it is so vague as to be almost meaningless. As a concept,
> it belongs in the category of 'management fads'.
> Christine Kent wrote:
>
> >Guys
> >
> >I have been out of corporate for a while and am beginning to fall behind
> in
> >some areas.  For example, what does knowledge management mean now?  Are
> >there any off-the-shelf systems that are particularly associated with
> >knowledge management, as distinct from content management, records
> >management or document management.
> >
> >Can something like SharePoint, at a stretch, be regarded as knowledge
> >management system, or does it come under some other banner?  It contains
> >'enterprise content management' which seems to cover a lot of KM, but also
> >includes collaboration etc.
> >
> >The reason I ask is that the TAFE division has a course " BSBINM302A
> Utilise
> >a knowledge management system" and I keep telling my workmates that this
> >course cannot be written as a generic course because every KM system will
> be
> >different.
> >
> >However, I am wondering if there is starting to be something generic out
> >there that we could teach about.  We are only talking certificate III
> level,
> >which means average user level, not techo or high end user.
> >
> >Christine
> >
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> >
>
> --
>
> David Petersen
> Technical Documentation Specialist
> Air Systems
>
> Thales Australia
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-- 
Roman Danylak
0414 962 227


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