atw: Re: Knowledge management

Caz.H:
On Thu, 17 Jul 2008 19:05:31 +1000,  you wrote:
> Christine
> As others have alluded to, and you seem to already appreciate, SharePoint=
 is not much
> more than a document repository, with permissions, upload, book-out=
 functions, and
> because it's online, it allows people to share material by sending a URL=
 rather than
> having to attach documents. It's limited, and would be useless for a whole=
 of
> organization solution, due to rudimentary functionality and significant=
 structural
> limits.  Some people might like to call SharePoint a collaboration tool,=
 but that's a
> stretch.  At best it's a good-enough dumping ground for small projects=
 needing a not
> overly cumbersome way to to share material for a period of time.
>
> Remember TRIM?  Yes, the old, old, filing application, that used to be=
 confined to
> allocating a file number for hardcopy files with bright coloured number=
 tabs, and
> recording a file name and a brief description, file owner, etc.
>
> Well, Trim has morphed into an altogether more sophisticated knowledge=
 management
> solution.
>
> Many government departments now use it to capture, track and store=
 ministerial or
> secretarial documents, for example.  However, it can do far more.
>
> One major gov't department has as policy that all shared and personal=
 drives will be
> phased out - within another couple of years, I believe - and everything=
 will be saved
> and managed in TRIM.  TRIM takes everything, emails, ordinary documents,=
 scanned
> documents, photo's, you name it.  It has very rich functionality and=
 provides an audit
> trail of every action, whether an amendment or just a check out.  The=
 search functions
> allow complex searching using multiple parameters.  Highly scalable too,=
 of course.
> Access and permissions are fully managed, whether to block, allow read=
 only, or read /
> write.
>
> The department in question already has it fully implemented, and everyone=
 is supposed
> to use it for everything, at least in theory, so the behavioral change is=
 well under
> way.  The final step will  be removing access to all drives, thus making=
 TRIM
> unavoidable.
>
> Having used it for a few months (I avoided it for a few months too), I'm=
 impressed,
> really impressed.  It's the only solution that I've ever seen that makes=
 sense for
> retention of corporate knowledge.  It's great stuff.  I have only seen the=
 full-blown
> implementation (call capability) in the one department.  Have not seen it=
 in use at all
> in the private sector (no surprise there).
>

Now that's interesting news.   I remember TRIM from way back when (ok, a=
 decade ago) .... and it was a fairly impressing application in those days.=
 

What I also remember, unfortunately, was the costing estimate for it Way=
 Back When....   Which meant, for the place I was working at the time, that=
 it fell into the category of  Real Nice to Have But....    

So if it's still in that market position, I can understand it being very=
 useful for big organizations but not exactly scalable enough in the general=
 cost direction of DOWN to be more universally feasible. 

Meanwhile, does it fit with various trends like reusable / translatable XML=
 and topic clouds and such thingys ? 
Interested to hear how it progressed....








-Peter M 
=A0peterm_5@xxxxxxxxxxxxxx 
=A0  
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