atw: Re: Knowledge management

"Knowledge management is the creation, storage, transmission and retrieval
of media."

And by that definition, I really could use Windows Live as a KMS, even
FaceBook at a pinch.

I have been trying to look at OneNote to see if it is part of a Microsoft
solution.  Have downloaded it but can't get it working - anyone using
OneNote who can help?

Christine

-----Original Message-----
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of roman danylak
Sent: Thursday, 17 July 2008 1:06 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: Knowledge management

Hi Christine
Yes, understood.

The question of knowledge is a philsophical question - an ontological notion
- which asks 'how do we in fact know (anything)? Many have pondered this and
the debate still rages.



For users I would use a sensory approach: computer systems manage media
forms such as images and text derived from data.

We essentially make media from what we see and hear - primary data.



Roman


On 7/17/08, Christine Kent <christine_kent@xxxxxxxxxxxxxxx> wrote:
>
> Hi Roman
>
> You are looking from the technical and systems design perspective, and
> knowledge management may be a useful term for you to use if you are
working
> out what kind of records management, document management, content
> management
> and collaboration you need to facilitate and manage through your
respective
> systems.
>
> But my question relates to what it means to a low level user at
certificate
> III level - in other words, your user.  And my guess is that there is no
> such thing as knowledge management for them.  To the user, the are reading
> (web) content, modifying, saving and accessing records, and modifying,
> saving, accessing or collaborating on documents.  The is a RMS or a DMS
but
> not a KMS.
>
> I'm trying to work out if there is any way I can either write this course
> generically in a way that is system independent, or write it for a market
> standard off-the-shelf system.
>
> I have just finished writing a book called Communicate Electronically,
> which
> deals with collaboration, and I used Windows Live to demonstrate a range
of
> on-line communication and collaboration options.  At a pinch, a product
> like
> Windows Live could be used as the basis for a very very low level and
> clunky
> "knowledge management" system.  Which is what started me thinking about
> SharePoint.  I think the market may be moving to a simplistic
off-the-shelf
> KM system that can be managed by relatively low level users, without ever
> knowing the term or studying any academic discipline.
>
> Christine
>
>
> -----Original Message-----
> From: austechwriter-bounce@xxxxxxxxxxxxx
> [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of roman danylak
> Sent: Thursday, 17 July 2008 11:28 AM
> To: austechwriter@xxxxxxxxxxxxx
> Subject: atw: Re: Knowledge management
>
> David
> Knowledge management is not a 'fad' but a well defined and established
> discipline in Human-Computer Interaction, (HCI) a  design discipline. In
> designing a computer system, one of the first questions is ' what are
> system
> requirements?'. To answer this, a designer has to know what the user
> actually wants to use the system for: is it text, image manipulation, data
> management etc? Similar questions were asked when say, designing  a page
> for  a search  engine, as knowledge requirements have to be defined if a
> search program is to be written.
>
> It is a difficult subject in that the potential for data input in
> computation is so rapidly evolving.
>
> Roman Danylak
>
> On 7/17/08, David Petersen <david.petersen@xxxxxxxxxxxxx> wrote:
> >
> > I looked into the term 'knowledge management' a few years ago and
> > concluded that it is so vague as to be almost meaningless. As a concept,
> > it belongs in the category of 'management fads'.
> > Christine Kent wrote:
> >
> > >Guys
> > >
> > >I have been out of corporate for a while and am beginning to fall
behind
> > in
> > >some areas.  For example, what does knowledge management mean now?  Are
> > >there any off-the-shelf systems that are particularly associated with
> > >knowledge management, as distinct from content management, records
> > >management or document management.
> > >
> > >Can something like SharePoint, at a stretch, be regarded as knowledge
> > >management system, or does it come under some other banner?  It
contains
> > >'enterprise content management' which seems to cover a lot of KM, but
> also
> > >includes collaboration etc.
> > >
> > >The reason I ask is that the TAFE division has a course " BSBINM302A
> > Utilise
> > >a knowledge management system" and I keep telling my workmates that
this
> > >course cannot be written as a generic course because every KM system
> will
> > be
> > >different.
> > >
> > >However, I am wondering if there is starting to be something generic
out
> > >there that we could teach about.  We are only talking certificate III
> > level,
> > >which means average user level, not techo or high end user.
> > >
> > >Christine
> > >
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> >
> > --
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> > David Petersen
> > Technical Documentation Specialist
> > Air Systems
> >
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> --
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> 0414 962 227
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>
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-- 
Roman Danylak
0414 962 227


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