atw: Re: Internal Resource Map

  • From: Ken Fredric <KenFredric@xxxxxxxxxxxxx>
  • To: "'austechwriter@xxxxxxxxxxxxx'" <austechwriter@xxxxxxxxxxxxx>
  • Date: Wed, 22 Sep 2010 09:07:03 +1000

Many thanks for your considered replies. These have saved me a lot of time and 
from going down a path that may have been never ending.

I'm a bit blown away by the potential complexity of providing a resource map of 
some kind for our organisation. I guess I was hoping for something like a 
magical open source (read free) software solution that would solve all my 
problems with minimal effort.

Although I didn't specify it in my original email, because I didn't really know 
what I was looking for, I was hoping for a solution that is either free or low 
cost, and also a solution that doesn't require moving resources into some kind 
of content management system/database/etc; i.e I would like to leave resources 
in their current locations and provide a map to those locations. The other 
primary consideration is that some resources are location on websites, so it is 
not just a matter of mapping to LAN/Intranet folders.

With the points above in mind, I think that Bruce's reply is closest to a 
workable solution for our company. Unfortunately this solution relies on Excel 
skills that are more advanced than my current skills.

Oh well, better get reading and start improving those skills. Any samples of 
Excel worksheets or VBA would be gratefully received.

Thanks again,


Ken Fredric


________________________________
From: austechwriter-bounce@xxxxxxxxxxxxx 
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Ken Fredric
Sent: Monday, 20 September 2010 3:40 PM
To: 'austechwriter@xxxxxxxxxxxxx'
Subject: atw: Internal Resource Map

Hope this request isn't too left-field for this list. If it is, and if there is 
a better place to ask this question, please let me know.

I imagine we're no different from many companies (around 80 staff) in that we 
have thousands of commonly used documents & files stored in various locations 
such as network folders, intranet (SharePoint), the company website, customer 
portal that doubles as a resource for staff, etc.

Because staff don't know where a particular resource is located, this leads to 
many requests along the lines of "where can I find the latest version of 
ABC.doc". And because I'm the techncal writer, it's assumed that I must be 
responsible for all documents, so all the requests come to me.

We have staff based all around Australia, with head office here in Brisbane.

I am in the initial stages of planning what I have called a 'Resource Map'. The 
purpose of this map will be to provide a single point where all staff members 
can come to search for resources such as documents and files that are stored 
somewhere in a location that is accessible to all staff.

Haven't yet gotten to the point of deciding on the format, or decided whether 
it should be editable by all staff, e.g. a wiki.

I'm wondering whether others on this list have faced this problem and come up 
with a workable solution. Also wondering if there is any software out there 
that could help with this.


Thanks,

Ken Fredric


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