atw: Re: Following the ASTC(NSW) members and friends meeting ....
- From: "BIRTLEY-KENT,Christine" <Christine.BIRTLEY-KENT@xxxxxxxxxxx>
- To: <austechwriter@xxxxxxxxxxxxx>
- Date: Tue, 13 Apr 2004 15:35:06 +1000 (EST)
As this seems to be a Microsoft driven change, do we have any idea what
design changes 'Microsoft's new Help solution' will entail? Does it
have a name so that we can look it up on Microsoft's web site?
Christine
> -----Original Message-----
> From: austechwriter-bounce@xxxxxxxxxxxxx=20
> [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Janet Taylor
> Sent: Tuesday, April 13, 2004 2:25 PM
> To: austechwriter@xxxxxxxxxxxxx
> Subject: atw: Following the ASTC(NSW) members and friends=20
> meeting ....=20
>=20
>=20
>=20
> Tony Self, who presented to the ASTC members meeting last=20
> Wednesday night, has just returned from the US equivalent to=20
> our AODC. What he foreshadowed in the world of Help made us=20
> all nervous, excited but very nervous, about the implications=20
> of what's in the pipeline for us in the not too distant future.
>=20
> As one of our members said after the meeting "Up until now,=20
> we've had new Help tools emerge that meant simply learning a=20
> new technology. Our documentation production and testing=20
> procedures felt the most impact, but the Help solutions that=20
> will hit us in a year or so will really affect the way we're=20
> developing our software as well as writing our words.
>=20
> It won't be a matter of switching tools overnight. We'll have=20
> to re-design all our information. Now's the time to start=20
> thinking and planning so that the move can be made when the=20
> new Help engine arrives.
>=20
> I'm glad I'm not in this space any more but if I were, I'd be=20
> off to the AODC at Manly like a shot. The irony is that=20
> technical writers and their management will be horribly=20
> oblivious of what's in store and will consider this year's=20
> AODC as just another Online Documentation & Content Conference."
>=20
> I have to agree with the concern expressed. I've started to=20
> worry about the impact that the new concept of user=20
> assistance will have on my under-control single sourcing=20
> documentation model. It won't fit at all. I'm glad I attended=20
> last night's meeting and now I will really make a concerted=20
> effort to get to the AODC conference.
>=20
> For a link to the AODC conference site, go to www.astcnsw.org.au=20
>=20
> Janet Taylor
>=20
>=20
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