atw: Re: FW: Phones and all that stuff - seriously off topic

ah, you would be wanting to look up 
www.whirlpool.net.au<http://www.whirlpool.net.au> (i think that's correct, i 
don't have access at the moment to check) - if you end up at a whitegoods site, 
try again!

lots of broadband information, forums, tools for picking a plan (across 
providers), etc. - very useful.


________________________________
From: austechwriter-bounce@xxxxxxxxxxxxx 
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Christine Kent
Sent: Thursday, 20 December 2007 3:08 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: FW: Phones and all that stuff - seriously off topic

Guys

I can't stand Telstra for another moment.  I have gone past angry.  I have been 
threatening to move on for several years now, so today I bite the bullet after 
being kept on the phone for 32 minutes to get a faulty bill corrected - their 
fault, my 32 minutes.

I am stuck with my Telstra mobile - only Telstra service this area, so that's 
that.

But how to move on for the rest.  Obviously I want VOIP.  But VOIP still 
requires my Telstra landline and my Telstra broadband, (no wireless here).  So 
first I have to get rid of them and move on to another provider.

Does anyone know where I can find composite information that ties landline, 
broadband and voip together, and even, if possible, a composite product? Has 
anyone researched it lately and what conclusions did you reach?

When I call companies, their sales staff are only trained to "sell" their own 
products using sales scripts.  They cannot  answer questions and give high 
level advice, so when I ask voip people about broadband options, they cannot 
tell me - etc.

Regards, Christine


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