atw: Re: Briefing Document from Clients

Ask for a list of the top 10 customer FAQs and a copy of previous versions of the document you are to write.

Arnold

----- Original Message ----- From: "Deborah Cross" <Deborah.Cross@xxxxxxxxxx>
To: "Austechwriter (E-mail)" <austechwriter@xxxxxxxxxxxxx>
Sent: Tuesday, December 13, 2005 4:39 PM
Subject: atw: Briefing Document from Clients


Hi All,

I've been asked to come up with a briefing document that clients fill in whenever they want some technical writing done. A bit like a proposal. I have some ideas, but am wondering if any of you work with such a template/document already and would be willing to share? Or some advice on what you must get out of the clients before starting. I don't want to reinvent the wheel.

Many thanx :)

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