atw: Re: BlackBerry devices? [SEC=UNCLASSIFIED]
- From: Howard.Silcock@xxxxxxxxxxx
- To: austechwriter@xxxxxxxxxxxxx
- Date: Thu, 19 Jul 2007 16:00:20 +1000
Yes, the example of Hoover's one that occurred to me too. But last time I
bought a vacuum cleaner, the Hoover brand was certainly well represented
in the shop and I'd have thought their credibility was enhanced, not
damaged, by having a name that's a household word. (And we bought one!)
A more interesting example might be Post-its. I believe these were
invented by 3M, but other companies have been quick to copy them - and to
undercut 3M's high prices. But the name's well on its way to becoming
generic. I don't know if they had a patent on the product, but they've
obviously trademarked the name. And the interesting part is that we, as a
society, seem to accept that the laws on trademarks can be used, not only
to prevent others using the same name for their product (which seems quite
reasonable), but also to dictate how everyone uses the name - even people
not purveying any rival product, and even down to telling us the proper
morphology and syntax.
Where do these people get off? It's not quite as bad as the biotech
companies who buy up seed merchants in the Third World and patent the
product, so people have to plant their product or nothing, but it's the
same mindset.
Yes, it is our responsibility as tech writers to make sure our words
aren't the subject of lawsuits, but that doesn't mean we can't object to
laws that give companies unreasonable power.
Howard
Dave Reynolds <dave.reynolds@xxxxxxxxxx>
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19/07/2007 11:48 AM
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atw: Re: BlackBerry devices? [SEC=UNCLASSIFIED]
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Another example would be the "Hoover" brand of vacuum cleaner. When I
was a kid people would usually talk about doing the "hoovering" with the
"hoover", not "vacuuming" with the vacuum cleaner. Showing my age here
;-) .
Janice Gelb wrote, on 19/07/2007 1:37 p.m.:
> In that case, I guess I didn't explain it well enough :->
> Having your product name be a household word is indeed a
> good thing, but only if everyone is aware that it's a specific
> brand. If it becomes a popular generic household word, then
> people don't perceive your brand as being any different than
> any other brand and you've lost your advantage.
>
> For example, there's a brand of refrigerator in the US called
> "Frigidaire." It was one of the earliest refrigerators
> manufactured and in certain regions of the US, people refer
> to refrigerators in general as "frigidaires." But just
> because everyone knows the name "Frigidaire" doesn't help
> the manufacturer sell more. If people need a new refrigerator,
> they're not going to look for the Frigidaire brand -- they
> might not even know that there *is* a Frigidaire brand.
> They're just going to look at general refrigerators.
>
> Crporations want their brand to stand out as the best named
> product of a generic thing, not as the thing itself.
>
> -- Janice
>
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Dave Reynolds Phone: (64) (3) 358 1029
Senior Technical Author Fax: (64) (3) 359 4632
Tait Electronics Ltd Email: dave.reynolds@xxxxxxxxxx
PO Box 1645
Christchurch
New Zealand
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- » atw: Re: BlackBerry devices? [SEC=UNCLASSIFIED]
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- » atw: Re: BlackBerry devices? [SEC=UNCLASSIFIED]
- » atw: Re: BlackBerry devices? [SEC=UNCLASSIFIED]
- » atw: Re: BlackBerry devices? [SEC=UNCLASSIFIED]
- atw: Re: BlackBerry devices? [SEC=UNCLASSIFIED]
- From: Janice Gelb
- atw: Re: BlackBerry devices? [SEC=UNCLASSIFIED]
- From: Dave Reynolds