atw: Process Vs Procedure
- From: "Hinton, Joshua P." <Joshua.Hinton@xxxxxxxxxxxxx>
- To: <austechwriter@xxxxxxxxxxxxx>
- Date: Thu, 20 May 2004 13:32:13 +1000
All
I have been given the task of documenting a lot of the operations at
Unisys. One of my colleagues has very strong views on the meaning of
"process" and "procedure" and that they are totally different. I have
checked out the dictionary definitions and the definition given leaves
it open to discretion on what these 2 words mean. (www.dictionary.com)
My understanding of is that a document that covers the "process" would
be cover the aspects of the operation at a high level (birds eye view -
not too much detail) and a document that covers the "procedure" would
cover the operation in a granular, step by step way.=20
What are your thoughts on "process" documentation versus "procedure"
documentation? Would you agree or disagree with my understanding? What
other terminology could be used as a substitute to either of these
words?
Thanks
Josh
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