atw: Problems converting word to PDF

Hello all,

we're converting Word 2000 docs to PDF using Acrobat 5.5.

I have two problems:

Firstly when I try to use the "Convert to Adobe PDF" button, Word freezes.
I can create the PDF by printing to file and Distilling the file manually,
but there are a lot of docs and this is inconvenient. I've fiddled with the
settings without success. From my brief perusal of some user groups, this
doesn't seem to be a common problem and of course neither Adobe or MS seem
to be aware of it. Also: it's not a resource issue and graphics aren't part
of the problem.

Secondly when I create a PDF (using the print to file method), the
{NUMPAGES} field code gives the value of the {PAGES} field code. So in the
footer, instead of having: Page 1 of 3 and Page 2 of 3 and Page 3 of 3, I
get: Page 1 of 1 and Page 2 of 2 and Page 3 of 3.

Any answers to either of these mysteries would be much appreciated - or
perhaps a hint of what user groups deal best with these issues.

Muchas gracias

Al Forge
Technical Writer
Bottomline Technologies



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