atw: Position for a Senior Technical Writer @ CPA Software Solutions (Sydney, Australia)

Please find below a position available for a senior technical writer out 
our software company. If you are interested please forward your resume to me.
Regards
 
Mark Fiore
Product Services Manager
CPA Software Solutions (Australia)
 
phone: +61 2 9299 1333 
fax: +61 2 9299 1444
email: mfiore@xxxxxxxxxxxxx 
 
Level 3, 46-48 York Street 
Sydney NSW 2000
http://www.cpasoftwaresolutions.com

CPA Software Solutions 
Job Title:        CPA Inproma Senior Technical Writer
Location:       Level 3, 46-48 York St, Sydney
Department:        CPA Inproma Product Services
Reports To:        CPA Inproma Product Services Manager
Prepared:        30 September 2003

 Position Objectives

Ensures production of quality documentation that meets client requirements and 
expectations by utilising CPA SS resources to deliver an effective 
range of documentation.

Summary 
Organises and produces quality documentation for use by clients, 
implementation staff and development staff by performing the following 
duties.

Essential Duties and Responsibilities
Include the following. Other duties may be assigned.

1.      Plan and coordinate documentation projects.  Provide documentation 
plans and work estimates to Product             Manager for scheduling 
purposes.
2.      Allocate and schedule work within the documentation team.
3.      Manage the performance and development of direct line reporting 
staff and any contractors.
4.      Maintain existing product documentation as requested and in 
response to reported errors, enhancement                requests or the 
inclusion of new functionality.
5.      Research, design and develop product documentation (such as 
release notes, user guides, implementation              guides, training 
guides and on-line help) from available functional / technical 
documentation within agreed             timeframes.
6.      Liaise with the appropriate Subject Matter Experts (SME) to 
acquire specific information in order to accomplish     writing tasks and 
resolve the contents of product documents.
7.      Edit material for content, organisation, grammar, consistency and 
style.  Resolve documentation issues with       SME's and editors.
8.      Ensure the documentation process which includes the review cycle 
is adhered to by the Documentation Team.
9.      Maintain an understanding of CPA SS software products specifically CPA 
Inproma and levels of user proficiency.
10.     Maintain and adhere to company documentation standards and 
guidelines including recognised Australian and  international standards, 
where applicable.
11.     Monitor developments in documentation technology, makes 
recommendations, and implements new tools as            required.
12.     Manage the documentation change and release process.
13.     Coordinate with developers to implement help files and updates in 
help-file technology.
14.     Coordinate with team leaders the product documentation to be 
included with software releases.
15.     Review and test software for accuracy and consistency with 
documentation, identifying problems and                 suggesting 
revisions.

Qualifications
To perform this job successfully, an individual must be able to perform 
each essential duty satisfactorily. The requirements listed below are 
representative of the knowledge, skill, and/or ability required. This list is 
intended as a guide in identifying deficits and determining possible 
in-house and external training requirements.

Education/Experience
1.      A tertiary qualification in a technology or communications field 
such as computer science, engineering,          information technology, 
teaching, desktop publishing or journalism would be highly desirable.
2.      Experience in coordination of documentation process, and 
supervision of technical writers.
3.      Experience in writing technical documentation, 
4.      Experience in developing on-line documentation, and the use of 
appropriate tools.
5.      Knowledge of international and Australian documentation standards

Supervisory Responsibilities 
Technical Writers

Perfect Performance
1.      Technical writers are organised and working efficiently and 
effectively.
2.      Documentation exhibits consistently high quality standard.
3.      All allocated work is performed within estimated time frames.
4.      The team performs better as a result of this individual's input.

Performance Measurement
1.      Productivity against work estimates.

Actions Requiring Approval
Any expenditure.


********************************************************************************
The information in this message is confidential and may be legally
privileged. It is intended solely for the addressee; access to this
email by anyone else is unauthorised.

If you are not the intended recipient: (1) you are kindly requested
to return a copy of this message to the sender indicating that you
have received it in error, and to destroy the received copy; and (2)
any disclosure or distribution of this message, as well as any action
taken or omitted to be taken in reliance on its content, is prohibited
and may be unlawful.
********************************************************************************


**************************************************
To post a message to austechwriter, send the message to 
austechwriter@xxxxxxxxxxxxxx

To subscribe to austechwriter, send a message to 
austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field.

To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with 
"unsubscribe" in the Subject field.

To search the austechwriter archives, go to 
www.freelists.org/archives/austechwriter

To contact the list administrator, send a message to 
austechwriter-admins@xxxxxxxxxxxxx
**************************************************

Other related posts: