atw: Off topic? Phones and all that stuff - seriously off topic: I don't think

What a bounty of useful information in response to this post -- and
perfectly on topic in my view.
After all, there's nothing to say that this list is only for asking
whether to use dispatch or despatch and other suchlike queries.
 
It's moments like these I'm really glad this list exists.


________________________________

        From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Christine Kent
        Sent: Thursday, 20 December 2007 3:08 PM
        To: austechwriter@xxxxxxxxxxxxx
        Subject: atw: FW: Phones and all that stuff - seriously off
topic
        
        

        Guys

         

        I can't stand Telstra for another moment.  I have gone past
angry.  I have been threatening to move on for several years now, so
today I bite the bullet after being kept on the phone for 32 minutes to
get a faulty bill corrected - their fault, my 32 minutes.

         

        I am stuck with my Telstra mobile - only Telstra service this
area, so that's that.

         

        But how to move on for the rest.  Obviously I want VOIP.  But
VOIP still requires my Telstra landline and my Telstra broadband, (no
wireless here).  So first I have to get rid of them and move on to
another provider.

         

        Does anyone know where I can find composite information that
ties landline, broadband and voip together, and even, if possible, a
composite product? Has anyone researched it lately and what conclusions
did you reach?

         

        When I call companies, their sales staff are only trained to
"sell" their own products using sales scripts.  They cannot  answer
questions and give high level advice, so when I ask voip people about
broadband options, they cannot tell me - etc.  

         

        Regards, Christine

         

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