atw: FW: Phones and all that stuff - seriously off topic

Guys

 

I can’t stand Telstra for another moment.  I have gone past angry.  I have
been threatening to move on for several years now, so today I bite the
bullet after being kept on the phone for 32 minutes to get a faulty bill
corrected – their fault, my 32 minutes.

 

I am stuck with my Telstra mobile – only Telstra service this area, so
that’s that.

 

But how to move on for the rest.  Obviously I want VOIP.  But VOIP still
requires my Telstra landline and my Telstra broadband, (no wireless here).
So first I have to get rid of them and move on to another provider.

 

Does anyone know where I can find composite information that ties landline,
broadband and voip together, and even, if possible, a composite product? Has
anyone researched it lately and what conclusions did you reach?

 

When I call companies, their sales staff are only trained to “sell” their
own products using sales scripts.  They cannot  answer questions and give
high level advice, so when I ask voip people about broadband options, they
cannot tell me – etc.  

 

Regards, Christine

 

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