Contact the project manager, Trudi Tucker: ttucker at wng dot com dot au (08) 6213-7346 ----------------------------------------- Following an acquisition, a company's systems, infrastructure, operations and procedures are required to be separated from those of its parent company=2E You will be working on the transition of selected IT systems to the new company=2E The Transition team is going through all the applications and web sites, working out what's involved in getting each one installed, tested, accepted and running in a production environment here at the new company=2E This all requires a lot of documentation-- detailed tech specs, test plans, implementation plans, installation guides, operational readiness docs, and so on=2E There are separate streams working on infrastructure, applications and 'service readiness'=2E Each stream has a couple of BAs and a technical writer to help with getting the technical documentation completed, signed off and stored in the content management system=2E Looking at it from the business viewpoint, the purpose of the docs is for the Operations and Support people to be assured that they have the hardware, software, bandwidth, people, documentation, procedures, etc, to be able to run and support each application from the cutover day=2E The TW in the Infrastructure stream has been seconded to help out elsewhere in his team, so we need to fill that TW position=2E Time is fairly short so we need an experienced TW who knows at least the basics of how a data centre operates (servers, DBs, backups, DR, monitoring, and so on)=2E The contract would be from "how soon can you start=3F" to the end of August=2E The formal job description follows=2E If you're interested, contact the project manager, Trudi Tucker (ttucker at wng dot com dot au)=2E ------------------------- Technical Writer Position Description: ------------ The desired candidate has IT experience and is able to produce thorough and accurate documentation about both hardware and software=2E This position will create and contribute to: installation guides, configuration and reference guides, and operations, troubleshooting and maintenance documentation=2E Responsibilities include: ------------------------- - Work with a broad range of individuals within the company=2E - Extract processes, system functionality / features, activities and tasks of workers and translate those items into concise and accurate documentation=2E - Manage time and resources to cover a broad range of technical topics to meet strict deadlines=2E - Adhere to documentation plans and standards to meet the needs of users=2E - Generate information in the absence of engineering specifications or other product-requirement documents=2E - Accommodate frequent engineering changes=2E - Must be technically proficient=2E Qualifications: --------------- - At least two years in technical writing for print and online presentation=2E - Knowledge of or experience with IT infrastructure=2E - Ability to work effectively in a group environment and produce documentation both independently and collaboratively=2E - Proficient in: Microsoft Word and Microsoft Excel=2E - Excellent communication skills, including thorough knowledge of grammar and style issues=2E Desirable skills: ----------------- - Knowledge of or exposure to: ITIL frameworks=2E - Technical editing background=2E - Experience with software development lifecycle challenges=2E - Ability to generate intuitive graphics and other visual aids=2E - Some experience with MS PowerPoint and MS Access, Adobe Acrobat, MS Visio, HTML, Paint Shop Pro=2E - BA/MA, English/Journalism/Technical Communications and/or IT background with suitable process and technical writing experience=2E ************************************************** To view the austechwriter archives, go to www.freelists.org/archives/austechwriter To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field (without quotes). To manage your subscription (e.g., set and unset DIGEST and VACATION modes) go to www.freelists.org/list/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************