At 01:29 PM 3/07/03 +1000, you wrote: >The best one was where a recruiter tried to open a ZIP file with Word, >wondering why it took so long to load, had hundreds of "pages" with nothing >in between and crashed her PC. > >...and they call themselves IT specialists. Yes. Michael, I know what you mean. I e-mailed a zip file containing a document that I'd written to a client (in a well-known telecommunications company) and it was accompanied by the customised Word template .dot file (with a note saying that she needed to put the .dot file in the appropriate MS_Office folder). The woman opened the ZIP file from within the e-mail and then tried to open the .dot file from within WInZip. She complained that she couldn't get it to work. I likened her attempt to trying to look at the smallest of one of those little Russian (babooshka?) dolls without having first opened up the larger ones. I had to explain to her that she had to detach the zip file, then extract the contents, then put the .dot file in the appropriate folder and then it would work (though why she needed to open the .dot file, I have no idea and was afraid to ask). As you suggest, just because people have been given jobs in IT doesn't mean that they actually have a clue how to use IT (and one should never assume that they do - quite the opposite in fact). _________________________________________________________ Stuart Lecky, Project Manager __________________________ HCi Better communications Better Management (61-2) 9232 6669 (ph) http://www.hci.com.au (61-2) 9232 1002 (fax) GPO Box 4846 Sydney 2001 Australia ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelist.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************