I agree with Rod that the DB terminology will baffle most non-IT people, even generally PC-literate folks. > Tell them that you want to know how they would > explain it to a "newbie" that just came on board > and knows nothing about the system. Even better, *get them* to explain it to a newbie, someone who will be or could be a user of the system but who doesn't already know how it works. --- Stuart Burnfield Information Developer Email: sburnf@xxxxxxxxxx Australian Programming Centre Phone: +61 8 9261 8719 ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelist.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************