[austechwriter] Re: BA training or PA training?

A few cents worth:

> Collaborative writing ( Don't know, experience?)

Open Source development programs. Everything is collaborative :-)

QC you missed out J Hackos excellent book on documentation QC.

Presentation skills are easily practiced with your professional association,
obviously mine being the ASTC.

Otherwise, a well-thought out and useful post that I've already forwarded to
a few mentees.

Steve Hudson

Word Heretic, Sydney, Australia
Tricky stuff with Word or words for you.
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The VBA Beginner's Spellbook: For all VBA users.


-----Original Message-----
From: Paul Birkwood


Dear Chris,

I thought Steve's comments were the most succinct in terms of dividing the
world up into SA, BA and PAs. My role is more in the area of process
analysis but my work is still covers documentation. Business analysts tend
to be people with a very specific backgound in corporate business strategies
and have strong database background.

Process analysts carry out the following tasks:

1. Help articulate development processes so that all players understand
their roles and responsibilities.
2. Develop specifications working with project managers and authors and
following quality control review cycles
3. Develop programmer and end user documentation and training plans for roll
out of product version to customers.
4. Provide mechanisms and strategies for the development of components which
require a collaborative effort.
5. In the case where the product is destined for an high-level end user,
collect data relative to business processes.

What kind of skill set/education does this person need? (best guess at
obtaining information in brackets)

- Intermediate programming and/or web-based development skills. This is
useful in understanding the development cycle ( tertiary/TAFE)
- Project management to support project managers (PM) where PA must provide
timeframes ( not timelines ) to PMs. ( See RUP at Rationale site - most
project management books use old style development methodologies)
- Presentation skills ( TAFE, WEA, local private institutes)
- Collaborative writing ( Don't know, experience?)
- Quality control and versioning ( ISO, IEEE series )
- Needs analysis ( Social Science Master's programs at univerities have
these)
- Software modeling ( UML and series books courses sponsored by Rationale)

Hope this is useful.

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