[atlantaprog] Re: Tower Records piece from the Village Voice
- From: Phil McKenna <theowlwatches@xxxxxxxxx>
- To: atlantaprog@xxxxxxxxxxxxx
- Date: Wed, 11 Oct 2006 19:09:29 -0700 (PDT)
Great article indeed. No, I will NOT miss those extortionately high prices and
terminally clueless sales staff. And like yourself, they did however have some
good music dvd's on occasion. But all told, I'm shedding no tears, Tower ceased
to be relavant to me years ago.
AWG <agmedia@xxxxxxxxxxxxxx> wrote: So... anyone out there going to miss the
place? The only thing I've
found interesting there lately is a reasonable selection of music
DVDs....
Good Riddance, Tower Records
What's going to happen to the gang of lovable misfits?
Someone somewhere probably has a nice memory of Tower Records. I'm
pretty sure I bought the issue of Grand Royal with the article about
Kid Rock from the Philly Tower, and that was a pretty good article. And
now that I think about it, I bought the Dance Hall Crashers' Lockjaw
from the bargain bin of the Tower on 4th and Broadway when I was in
10th grade and my family was visiting New York for the weekend. I
really like that album. So Tower has been responsible for a couple of
good things coming into my life, and I probably shouldn't gloat too
much. But I don't really have any sentimental attachment to the store;
I grew up in Baltimore, where it was nowhere to be found. And I wasn't
especially sad yesterday when I learned that the store was just now
finally going out of business. The announcement wasn't much of a shock;
the store's parent company has declared bankruptcy twice over the last
couple of years. And the way the store operates just isn't going to
work anymore. Tower sells its goods at unrealistically high prices, and
it shouldn't really come as a surprise that not too many people are
going to be willing to drop $18.99 on a CD. Tower's big selling point,
I suppose, has been its deep selection, but that deep selection doesn't
much matter when iTunes can offer a basically limitless selection of
music without inflating its prices. There's been a lot of talk recently
about the insane decline in record sales this year and the effect it'll
have on record companies, but there hasn't been as much noise about the
plight of CD retailers, most of which don't seem to be making much of
an effort to compete with iTunes or Best Buy. If you've been into any
of those stores recently, you probably haven't had a lot of fun there.
The stores are big and impersonal, and they're organized into confusing
genre-based sections and staffed by bored, underpaid teenagers. They
play in-store music too loud and bombard you with video-screen images.
And they sell their CDs and DVDs and video games and books at prices
that couldn't exactly be described as competitive; Best Buy doesn't
exactly make for a pleasant environment either, but that place has the
good sense to keep its prices reasonable. 3000 people are going to lose
their jobs when Tower goes out of business, and that's a shame. But
other than that, it's hard to be sad about the demise of a company
that's been so persistently clueless about what its customers might
want.
The whole thing reminds me a lot of Blockbuster's current desperation
to attract customers now that Netflix does its job better than it ever
has. Blockbuster rose to dominate its industry by offering typically
huge selections and by buying up all its competition, but it fostered a
whole lot of resentment by staffing its stores with clueless and
underpaid kids and charging exorbitant rental fees and late fees and
making it impossible to get a membership without like five forms of ID.
Now that there's a better alternative, Blockbuster keeps trying to
right all its wrongs and still can't seem to bring people back in. Same
thing with the big record stores; there's nothing they can do to
compete with iTunes. Tower might've managed to survive if it had spent
a few extra bucks to make its stores pleasant places to be. They
could've paid employees a little more and hired better people, and they
could've thrown some carpet down and eased up on the harsh fluorescent
lighting and maybe put in a couple of comfortable chairs. It's not like
that's a particularly far-fetched strategy; it's how Borders and Barnes
& Noble can compete with Amazon even though Amazon has a bigger
selection and better prices. And it's the reason that the better
independent record stores won't go out of business even as the bigger
ones fall.
I went down to the Tower at 4th and Broadway today, and it was the
busiest I've ever seen it, probably because people are figuring that
the store will finally be dropping its prices now that it has to
liquidate its assets. But other than the posters screaming about
everything-must-go sales and the complete lack of Tuesday new releases,
not a whole lot had changed. As of right now, the big
going-out-of-business sale amounts to 10% off most of the merchandise
and not a whole lot else. But an $18.99 CD with 10% off is $17.10, and
that's still too much to be paying for a CD. I asked one of the people
working there when the last day was, and he had no idea: "We're just as
much in the dark as the customers." He didn't seem especially happy to
be there. Even when this place is in its death throes, there's no real
reason to visit.
So I guess the real question here is this: What's going to happen to
all the no-name rappers who stand outside the store and badger everyone
to buy their shitty CDs? Are they all going to go stand outside the
Virgin Megastore now? Because you already have to elbow your way
through like six of those guys to get inside.
Hoo Hoooo Hoo Hoooooo
Phil
http://www.geocities.com/theowlwatches
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