Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\marcin>chartread -D5 PrinterA 2> log.txt Place the instrument on its reflective white reference Serial no. 301717, and then hit any key to continue, or hit Esc or Q to abort: Calibration complete Ready to read strip pass A Press 'f' to move forward, 'b' to move back, 'n' for next unread, 'd' when done, Esc or 'q' to quit without saving. Trigger instrument switch or any other key to start: Strip read OK Ready to read strip pass B Press 'f' to move forward, 'b' to move back, 'n' for next unread, 'd' when done, Esc or 'q' to quit without saving. Trigger instrument switch or any other key to start: Strip read failed due to communication problem. Hit Esc or 'q' to give up, any other key to retry: Ready to read strip pass B Press 'f' to move forward, 'b' to move back, 'n' for next unread, 'd' when done, Esc or 'q' to quit without saving. Trigger instrument switch or any other key to start: Strip read failed due to communication problem. Hit Esc or 'q' to give up, any other key to retry: log.txt as attachment in zip file 2011/7/7 Graeme Gill <graeme@xxxxxxxxxxxxx> > M. Kupiec wrote: > >> I have problem with i1pro on w7x64 to read charts. >> > > C:\Users\MARCIN>chartread PrinterA >> > > Strip read failed due to communication problem. >> Hit Esc or 'q' to give up, any other key to retry: >> > > What does the debug output show ? > > (ie. chartread -D5 PrinterA 2> log.txt) > > Graeme Gill. > > -- Pozdrawiam Marcin