[arachne] Re: [SPAM] how much work will users do?

Arachne at FreeLists---The Arachne Fan Club!

Hi Sam E.,
                      Your assumptions are wrong.
I have followed enough of these connection
problems....both my own personal ones
and other people's connection refusals to
know you are making a false assumption....
and....
you know the little ryhme about "assume".  <ggg>.....

New users don't know enough about how
Arachne works to tackle editing the config
files.

What often happened was/is that when supplying
help, new users, or anyone with connection
problems, were often told by the helper to edit
a specific config file...because....that was the easiest
way to help for them.  The connection problems are
caused because there are so many variations in the
connection protocols ISP's use...and...because it is
so hard or impossible to find out what protocol the
ISP is using.  Many users were/are lucky enough to
get connected the first try with Arachne. Then they get
an email that their ISP is upgrading and they find out
that they can no longer connect.  Actually, usually the
connection failure happens first.....then the email. :-}        

Eric

Eric  



On Wed, 16 Jan 2008 18:17:25 -0500 (EST) ewalt@xxxxxxxx writes:
> Arachne at FreeLists---The Arachne Fan Club!
> 
> My sneaking suspicion is that some users "know" in advance that the
> wizards won't work for them so they don't even try them. Or they 
> think
> they know better and start out with tweaking and modifications and 
> then
> complain that "it won't work". I believe that many rash assumptions 
> are
> made by people who should know better.
> 
> Sam Ewalt
> 
> 
> Glenn McCorkle said:
> > Arachne at FreeLists---The Arachne Fan Club!
> >
> > On Wed, 16 Jan 2008 11:56:51 -0800, Ray Andrews wrote:
> >
> >> However, many users, particularly networkers, use a different 
> packet
> >> driver, and note that no wizard even attempts to set them up.
> >
> > You are mistaken on that piont.
> >
> > The wizards give the option of running a packet driver detection 
> program.
> > (pktchk.com)
> >
> > If no pre-loaded packet driver is found....
> > Arachne goes to the next 'wizard' which allows the user to choose 
> from
> > (and setup to be used), any of these packet drivers included in 
> the
> > distro.
> >
> > l:\arachne\system\pktdrvrs\3c509.com
> > l:\arachne\system\pktdrvrs\ne2000.com
> > l:\arachne\system\pktdrvrs\odipkt.com
> > l:\arachne\system\pktdrvrs\pcipkt.com
> >
> > Have a look at....
> >
> > file://system\gui\etherwzn.ah
> >
> > On which we have the option of going to.....
> >
> > file://system\pktdrvrs\pktdrvrs.ah
> >
> > --
> >  Glenn
> >  http://www.delorie.com/listserv/mime/
> >  http://www.cisnet.com/glennmcc/
> >  http://www.law.cornell.edu/constitution/constitution.table.html
> >                   Arachne at FreeLists
> > -- Arachne, The Premier GPL Web Browser/Suite for DOS --
> >
> >
> 
>                   Arachne at FreeLists                  
> -- Arachne, The Premier GPL Web Browser/Suite for DOS --
> 
> 

                  Arachne at FreeLists                  
-- Arachne, The Premier GPL Web Browser/Suite for DOS --

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