[amayausers] upgrade softwear

How and where can we upgrade our software?
Thanks
Margaret Smith

----- Original Message ----- 
From: "Linen Barn" <linen@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxxxxx>
Sent: Wednesday, February 18, 2004 12:09 PM
Subject: [amayausers] Re: Amaya problems - help!!


> Have you upgraded your AMAYA OS software?  Some of the early versions had
> issues that have been fixed now.
> 
> Aaron Sargent
> The Linen Barn
> linen@xxxxxxxxxxx
> Medford, Oregon
> ----- Original Message -----
> From: "John Scullard" <John.Scullard@xxxxxxxxx>
> To: <amayausers@xxxxxxxxxxxxxxxx>
> Sent: Wednesday, February 18, 2004 8:52 AM
> Subject: [amayausers] Amaya problems - help!!
> 
> 
> Hi All
> 
> 
> 
> We were one of the first companies to get the Amaya in the UK and we are
> still experiencing problems. I was wondering if anyone could help.
> 
> 
> 
> a)       we made a design for the EMT10T which worked perfectly (300,000
> stitch) with no thread breaks - the fills were soft and silky. The same
> design on the Amaya is terrible, the fill quality is horrendous and
> whatever we do to the design, we cannot duplicate it on the Amaya - the
> fill quality is nowhere as good as the old machine.
> 
> b)       Small text - we cannot make our text look anywhere near as good
> as competitors with standard embroidery machines such as Tajima, etc -
> we have full digitizing in house but still cannot make a good result.
> Again worked fine on the EMT10T.
> 
> c)       Generally although the Amaya is technically more advanced, the
> work quality is substandard to the EMT10T.
> 
> d)       The network utility for checking thread breaks and stats does
> not work on the Amaya.
> 
> 
> 
> If anybody can help us in the right direction that would be grate - this
> is really the last chance before we didtch the Amaya and move back to
> other models or makes.
> 
> 
> 
> Best wishes
> 
> 
> 
> John Scullard
> 
> 
> 
> 
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