This message was posted by debndukes on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/543.html#000004 I have been having this problem with a brand new XT. I sopoke to my local tech and he said it is a very common error with the new amayas. it has to do with the cutter type. they changed the cutters and the new software is set for the new cutters but the machine has the old cutter. he said it can be adjusted. the guys at melco claim it only happens on less than 1% of the machines and sent be a ne beta version of the amaya os to solve the problem. i installed it and the error goes away but the cutter still isnt functioning correctly. it "snaps" the thread causing me to have to rethread every time. very annoying. i have another email into the melco tech to see what he sayd and i will keep you posted!!! =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================