This message was posted by Steve on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/157.html#000003 I use 2.2oz. cutaway backing and really don't have any problems. If the shirt is white, I will use 2 layers or mesh backing. Most of the polo shirts I sell are Outer Banks or UltraClub so the weave is nice and tight(Shirt manufacturers have gotten better about making them for embroiderers). I do not do customer purchased items because people will go to Walmart or Kmart and buy some crappy shirt that really isn't made to be embroidered. Also, like John said, the design needs to be digitized for Pique (the stitches should not be straight up and down or it will sink right in.) Sometimes the design might not look right due to hooping. If the material is too tight or too loose, it won't look right. You are welcome to post a picture here by linking to it and we can give some comments if you like. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================