[amayausers.com] Re: grabber bar hitting clamps

This message was posted by Gini on AmayaUsers.com. PLEASE DO NOT REPLY VIA 
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I have a new XT- 5 months old. Two mos ago I   had a major train wreck with 
this machine. I was tracing out a design before starting and the grabber bar 
caught on the side clamp. It was going very fast, and although I was right 
there watching, by the time I hit the emergency stop the bar was bent hugely, 
needles dropped, train wreck. A tech came out and replaced the bar and 
reconnected everything and it seemed to be resolved. He concluded that the only 
way this could have happened was that the clamp was not down all the way, may 
have been caught on fabric and was stickng up higher than the bar.  I didnt 
think that was the case, but it is possible so I paid the $685 for the service 
call as a non-warranty repair. Recently, I moved the bar back tuck in my 
threads before sewing and I heard a scraping noise. The bar was hitting the 
clamp on the same side where I had the problem before. I checked and the clamp 
was properly seated, nothing caught, I looked and looked and could fiind
  nothoing out of place and yet the grabber bar was scraping the clamp. I 
removed my hoop, it still was  hitting. I moved things to the other side- not 
hitting, back to the first side, hitting. I could find nothing that appeared 
out of place. The clamp bracket was tight. I turned everything off and 
rebooted. When it powered up, everything was fine, and the bar was not hitting. 
 Has this happened to any of you? I have snce sewed several big items without 
problems.

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