This message was posted by Rod or Sharon on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/394.html#000010 All, What most most folks are leaving out of the picture is that the 5 year plan is a "limited warranty." This is pretty much like the warranty on an automobile these days.....some of the machine is covered for the full 5 years while other parts of the machine is covered for a shorter period of time....just like the auto manufactuers do... But....for the "FIRST" 90 days after purchase of the machine(s) , travel AND parts AND labor for any defective issues will be covered 100%. After the 90 days is over, then the customer will be responsible for travel costs for warranty work. The best thing to do if you have any questions, is contact Melco and have them explain "exactly" what is covered and how the 5 year plan works.... Rod Springer Amaya Tech & Trainer =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================