[amayausers] Thread feeder roller problem

Greetings all!

    My partner and I have had our Amaya since January and we're loving her 
(most of the time) and doing pretty well considering we're still not fully 
trained.  We had one onsite day of training and will complete our other 
training 
this summer @ the NJ facility.  We've been "lurking" around the list and 
getting 
lots of great tips, insight,  and a few good chuckles from your posts.  We 
just had some birdsnesting  both at the needle plate and at the thread feeder 
roller on a  heavily used color.  We seem to have solved the problem for 
now.... 

but our question is this:  When the needle carriage is stopped at the needle 
of the moment, is the thread feeder roller supposed to be impossible to turn?  
We noticed during our 4,000,000 st maintenance that the one roller we 
couldn't budge was also the one the machine had stopped at.  Hope I've 
explained this 
clearly...

Kim 
@ Athena Embroidery Accents
    Philadelphia, PA

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