[amayausers.com] Re: Technicians Discs On Ebay

Bob:

I don't necessarily disagree with what you say but we as a list exist because 
Melco allows us to.  

Aaron and I  have a good working relationship with corporate and would like to 
keep it that way.  So - as I said - if someone wants to get the permission to 
post the information, and forward Aaron or me that permission please do so.  I 
do not think at this point it's appropriate to post without that...

Personally, when I was in training, I asked if the whole course (basic and also 
advanced) could be videoed as it would be a great refresher for techs who a) 
haven't been out in the field recently, or b) are performing a procedure that 
isn't all that common.  

To my knoledge, that has not been done yet.

 - - -
John Yaglenski
Levelbest Communications
Levelbest Embroidery

P: 301.591.2481 / 888.229.1779
F: 301.841.7602
I: levelbest.com / lbemb.com

----------------------------------------

From: "Kushnerick" <bkushner@xxxxxxxxxxxx>
Sent: Sunday, January 27, 2008 2:09 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers.com] Re: Technicians Discs On Ebay 

John 
  
It is not for me to say whether notice of these Amaya technical CD's on eBay 
should or should not be posted to this group ..... that is the job of the group 
moderator[s]. Whatever the decision is fine and the right one.  
  
I do however think that it would be a  good idea if Melco did make their 
technical CD's available to Amaya owners [if they want them].  
  
These CD's certainly don't replace a knowledgeable, experienced tech but I 
think the CD's would   1) give Amaya owners a better understanding of their 
machine   2) help owners get a better handle on simple maintenance and 
servicing   3) be a handy reference for those Amaya owners who are mechanically 
inclined   4) help prevent simple repairs from turning into major ones    5) 
make it easier to understand online / phone support or service 
  
Machine technical CD's do not make someone a tech and they do not replace two 
weeks of hands on training .... but I think they still could be helpful to many 
Amaya owners if Melco made them available. 
  
I know that at least a couple of other machine manufacturer's offer technical 
CD's/DVD's to their customers. 
  
Bob 
  
  
  
  

----- Original Message ----- 
From: John Yaglenski 
To: amayausers@xxxxxxxxxxxxx 
Sent: Sunday, January 27, 2008 10:44 AM
Subject: [amayausers.com] Re: Technicians Discs On Ebay

Why delete?  Because it's Melco's intellectual property.  Period.  If they want 
to release it to the general public, then they should do it.  Not some weasel 
on EBAY selling copies without prior authorization. 

BTW, the tech training is availabe for those who want to take it.  Two weeks at 
a hotel plus a small class cost gets you these documents and hands on training.

In an emergency, it's better to post on a list like this, and ask someone's 
advice who has been fixing the machines for a while.  

Again, the info is great, but you could do more damage than the cost of these 
discs.

If someone cares to get Melco's approval to post the videos and information, I 
will do it, but until that time, it's not appropriate for the list.

 - - -
John Yaglenski
Levelbest Communications
Levelbest Embroidery

P: 301.591.2481 / 888.229.1779
F: 301.841.7602
I: levelbest.com / lbemb.com

----------------------------------------

From: "Ballinger" <l.ballinger@xxxxxxxxxxxxxxx>
Sent: Sunday, January 27, 2008 11:30 AM
To: webmaster@xxxxxxxxxxxxxx
Subject: [amayausers.com] Re: Technicians Discs On Ebay 

Why delete? This is valuable information for AMAYA owners. Take a look at 
the youtube video and see if you dont agree.

http://youtube.com/watch?v=pyJCgSUqUPQ

Is it wrong for AMAYA owners to be able to access viable and accurate info. 
I've been in the position of having a AMAYA machine go down and not be able 
to get tech support because the only tech available was on annual leave (and 
overseas) for 3 weeks.

Contact Melco and ask if they will send you (as a AMAYA owner) a copy of 
these discs - The answer will be a very blunt NO

The only people concerned with the info release are the techs themselves. 
Look at all the threads where machine owners have problems with their 
machines, isn't it better that the emergency info they have access to 
sourced from a Melco product?

Just food for thought

----- Original Message ----- 
From: 
To: 
Sent: Monday, January 28, 2008 2:28 AM
Subject: [amayausers.com] Re: Technicians Discs On Ebay

> This message was posted by levelbest on AmayaUsers.com. PLEASE DO NOT 
> REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking 
> here: 
> http://www.amayausers.com/boards/ultimatebb.php?/topic/3/156.html#000005
>
> I'm going to go ahead and delete this thread...
>
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