[amayausers.com] Re: Technicians Discs On Ebay

John

It is not for me to say whether notice of these Amaya technical CD's on eBay 
should or should not be posted to this group ..... that is the job of the group 
moderator[s]. Whatever the decision is fine and the right one. 

I do however think that it would be a good idea if Melco did make their 
technical CD's available to Amaya owners [if they want them]. 

These CD's certainly don't replace a knowledgeable, experienced tech but I 
think the CD's would   1) give Amaya owners a better understanding of their 
machine   2) help owners get a better handle on simple maintenance and 
servicing   3) be a handy reference for those Amaya owners who are mechanically 
inclined   4) help prevent simple repairs from turning into major ones    5) 
make it easier to understand online / phone support or service

Machine technical CD's do not make someone a tech and they do not replace two 
weeks of hands on training .... but I think they still could be helpful to many 
Amaya owners if Melco made them available.

I know that at least a couple of other machine manufacturer's offer technical 
CD's/DVD's to their customers.

Bob




  ----- Original Message ----- 
  From: John Yaglenski 
  To: amayausers@xxxxxxxxxxxxx 
  Sent: Sunday, January 27, 2008 10:44 AM
  Subject: [amayausers.com] Re: Technicians Discs On Ebay


  Why delete?  Because it's Melco's intellectual property.  Period.  If they 
want to release it to the general public, then they should do it.  Not some 
weasel on EBAY selling copies without prior authorization. 

  BTW, the tech training is availabe for those who want to take it.  Two weeks 
at a hotel plus a small class cost gets you these documents and hands on 
training.

  In an emergency, it's better to post on a list like this, and ask someone's 
advice who has been fixing the machines for a while.  

  Again, the info is great, but you could do more damage than the cost of these 
discs.

  If someone cares to get Melco's approval to post the videos and information, 
I will do it, but until that time, it's not appropriate for the list.

   - - -
  John Yaglenski
  Levelbest Communications
  Levelbest Embroidery

  P: 301.591.2481 / 888.229.1779
  F: 301.841.7602
  I: levelbest.com / lbemb.com


------------------------------------------------------------------------------
  From: "Ballinger" <l.ballinger@xxxxxxxxxxxxxxx>
  Sent: Sunday, January 27, 2008 11:30 AM
  To: webmaster@xxxxxxxxxxxxxx
  Subject: [amayausers.com] Re: Technicians Discs On Ebay

  Why delete? This is valuable information for AMAYA owners. Take a look at 
  the youtube video and see if you dont agree.

  http://youtube.com/watch?v=pyJCgSUqUPQ

  Is it wrong for AMAYA owners to be able to access viable and accurate info. 
  I've been in the position of having a AMAYA machine go down and not be able 
  to get tech support because the only tech available was on annual leave (and 
  overseas) for 3 weeks.

  Contact Melco and ask if they will send you (as a AMAYA owner) a copy of 
  these discs - The answer will be a very blunt NO

  The only people concerned with the info release are the techs themselves. 
  Look at all the threads where machine owners have problems with their 
  machines, isn't it better that the emergency info they have access to 
  sourced from a Melco product?

  Just food for thought

  ----- Original Message ----- 
  From: 
  To: 
  Sent: Monday, January 28, 2008 2:28 AM
  Subject: [amayausers.com] Re: Technicians Discs On Ebay


  > This message was posted by levelbest on AmayaUsers.com. PLEASE DO NOT 
  > REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking 
  > here: 
  > http://www.amayausers.com/boards/ultimatebb.php?/topic/3/156.html#000005
  >
  > I'm going to go ahead and delete this thread...
  >
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