[amayausers] Re: Sharing of good news

Debbie,

I am happy to hear your machine is finally working like it should.  Am also
happy to hear Melco finally took care of you .  I have always been very
happy with Melco.  I had a small problem with one of my AMAYA's the other
day and it took me just a few minutes with a tech to figure it out.  A wire
to a sensor had come unplugged.  I put it back in and was on my way :)

Aaron Sargent
The Linen Barn
linen@xxxxxxxxxxx
Medford, OR
----- Original Message -----
From: <PPI01@xxxxxxx>
To: <amayausers@xxxxxxxxxxxxxxxx>
Sent: Saturday, December 13, 2003 10:34 AM
Subject: [amayausers] Sharing of good news


> I have struggled, complained and begged for help with stitch breakage on
my
> machine from the beginning.  I was treated what I felt was rudely by a
Melco
> service technician and chose to work through it (by bugging you all for
> starters) rather than call back. I just felt the Melco was a mistake,
>
> I called again in Tuesday.  I was on hold for 73 minutes but I kept on
> hanging.  When the technician got to me he could not have been anymore
pleasant,
> helpful or competent.  He answered many miscellaneous questions for me
while
> waiting for a design to sew to be sure the machine was running properly
before we
> hung up.  It was something in the software that he walked me through.  I
> couldn't do it again or explain it--It was over my head--and most peoples
he said.
> I would never have solved it myself.
>
> Just a reminder that maybe there is more help there than at least I
thought!
>
> Debbie in Phoenix
>



---------------------------------------------------------------------
To unsubscribe, e-mail: amayausers-unsubscribe@xxxxxxxxxxxxxxxx
For additional commands, e-mail: amayausers-help@xxxxxxxxxxxxxxxx

Other related posts: