[amayausers] Re: Questions about rollers

 
Jeff,
 
I just want to say THANK YOU! I have the new kit but had not installed it  
yet as I thought I'd use my old "new" rollers up first (I only have maybe 6). I 
 
really don't have many issues with the old style; they just wear out. So when 
 the tech was here not too long ago, I bought a kit for when I was ready to  
install. I was getting somewhat leary with some of the "problems" but I'm not  
now. I'm sure they'll work great.....what's even better is knowing Melco is  
right there when I need it. I love my machine!
 
 
Dorothy  Compton
Bee Embroidered
_www.BeeEmbroidered.com_ (http://www.beeembroidered.com/) 
(916)  635-7467
Rancho Cordova, CA

 
In a message dated 9/26/2005 10:00:27 AM Pacific Daylight Time,  
banksje@xxxxxxxxxxx writes:

Hi  Derise and ALL,

I have been working with others who have claimed  problems with the new 
rollers and have some requests to  make.

Derise, the newer rollers are right up your alley and should be  tried. They 
last much longer than the older ones, and will eliminate the  issues you are 
seeing of replacing them as often as you are. I suggest  ordering a kit, and 
installing the kit and if you have problems we will  address those problems 
at that time. In all cases to date I have addressed  with people, the 
problems have been issues with not cleaning properly the  thread feeder and 
proper lubrication of not only the feed roller hubs, but  also the red 
rollers and the areas they rotate on.

I all cases I  have worked with, after proper cleaning and lubrication the 
rollers are  working, and are working very well. In one case I sent another 
kit which  may or may not have fixed the issue, but until we get the old kit 
back I  will not know. I would like those of you having problems to contact 
me  personally and lets find out why they are not working properly for you. 
We  have done MILLIONS of stitches with these new rollers here at Melco and 
we  do not experience the problems of thread popping out from underneath the  
rollers unless there are issues of dirt and lack of lubrication. Perhaps  
there is something else going on with some of the kits we have sent out?  If 
so, we need to find out what and why.

If any of you are having  problems and would like to get these issues 
figured out, please contact me  directly. My email at Melco is 
jbanks@xxxxxxxxxx

Sincerely,
Jeff  Banks
Melco Embroidery Systems


----- Original Message -----  
From: "Derise, Irish Embroidery" <derise@xxxxxxxxxxxxxxxxxxx>
To:  <amayausers@xxxxxxxxxxxxx>
Sent: Saturday, September 24, 2005 3:59  PM
Subject: [amayausers] Questions about  rollers


Hi,



I was wondering how many rollers you  use.  I've been using the machine
pretty heavily in the last couple of  months.  I use primarily 5 colors.  In
the last 6 weeks I've used  30 rollers.  Is that normal, one roller per color
per week?  I've  done approximately 7,000,000 stitches in the last 2 months.

I've  started ordering them in lots of  100.

Derise

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