[amayausers] Re: Official Announcement on AMAYA Thread Feed Rollers

Sharon,
I just replaced the pinch rollers on one of my 4 machines. I greased the
outside of where the red rollers attach (where the old residue was). So
do I need to clean them all off and only grease the inside part where
the red roller goes on?  What?s going to happen?  I haven?t put on the
new thread rollers yet, I was right in the middle of the change over
when I stopped to read email. 
 
Cheryl Rotter
Team Sports Ink
5111 Grumann Dr. Ste #1B
Carson City, NV 89706
775-884-3550
 
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of
springer37@xxxxxxxxxxxx
Sent: Tuesday, October 25, 2005 10:42 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: Official Announcement on AMAYA Thread Feed
Rollers
 
Denise is right regarding the new rollers--I just want to add one thing
to her last sentence regarding greasing the rollers--be sure it is the
inner bearing (or bushing) surface that is being greased and not the
outside of the pinch roller.  This is the inside part of the red pinch
roller you want to grease.
Sharon



On Tue, 25 Oct 2005 20:38 , 'Derise, Irish Embroidery'
<derise@xxxxxxxxxxxxxxxxxxx> sent:
Here?s my two cents.  I?ve heard some of you saying that you would
purchase 100 of the black rollers if you could.  I recently moved to the
yellow rollers.  The black were sold out and Jeff recommended the new
kit.  He was very helpful and put me into touch with the right people to
exchange my order of the old rollers for the new rollers.
 
100 old rollers will cost your $164.00; the new set is $95.00.  Since
installing the new rollers, my machine has never run better.  Right now
I?m doing Irish Dance dresses for a school.  Each dress has over 500,000
stitches.  The front panel on the dress alone takes 2 ½ hours to
embroider.  I find that the stitches are more consistent and my
embroidery has never looked better.  I was in the middle of some dresses
when I switched rollers and looking at the large areas of embroidery,
side by side you could really see the difference.  In addition to the
quality of the embroidery, I can run the machine faster and with fewer
thread breaks.  This allows me to get more work done!
 
IMHO buying large quantities of the black rollers is a waste of your
money.  It is unfortunate that they are as expensive as they are and you
can?t try them out first on one or two rollers before deciding.
Unfortunately, you just have to take the plunge.  As one who has used
them, I would recommend trying them out.  The only problem I had was
thread sliding out from under the roller in the beginning.  I discovered
that this was caused by not greasing the upper roller enough.
 
No matter what your choice, good luck to you and a prosperous Christmas
season!
 
Derise
Irish Embroidery - On-line embroidery, sewing, quilting supplies, and
Irish Dance apparel
www.irishembroidery.com
 
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Matthias Kondler
Sent: Tuesday, October 25, 2005 6:00 PM
To: amayausers@xxxxxxxxxxxxx
Cc: John Hanson; Betty Anderson; Nancy Malmin; Hank Catalan; Joe
Keating; Peter Kern; Dion Rodriquez; Sally Tacoronte; Chris Fenton;
Curtis Carroll; Hank Catalan; John Hanson; John Roybal; Mark Slaughter;
Mike Butler; Sal Licata; Allen Baumgartner; Ben Day; Brian Kirk; Frank
Mora; Kevin Wasik; Marc Davis; Al Rutledge - TP Technician; Barry Smith
- TP Technician
Subject: [amayausers] Official Announcement on AMAYA Thread Feed Rollers
 
Hello everybody, 
We have read about a lot of comments recently that were directed toward
the topic of AMAYA Thread Feed Rollers. With your input Melco has now
made a decision on this matter and I would like to post this official
statement to the group so that we are all on the same page regarding
this particular part.
Subject:  New Thread Feed Rollers for the AMAYA 
Melco has developed new thread feed rollers for the AMAYA system. These
new thread feed rollers are constructed using a new high-tech,
over-molded material that greatly increases the durability and
guarantees a more consistent sew out. The new rollers have been field
tested for many months in challenging, high production operations
(24hrs/day, 7days/week).  To date, not a single roller has worn out.
For these reasons Melco has introduced the new thread feed rollers for
all new AMAYA machines and as a retrofit kit for AMAYA machines in the
field.  Melco expects the new thread feed rollers to last at least one
year in 24/7 (24hrs/day; 7days/week) operations and for at least 3 years
in 8/5 operations (8 hrs/day; 5 days/wk).  
New AMAYA Machines: all new AMAYA machines have the new thread feed
rollers included as of August, 2005. 
Retrofit: The new thread feed rollers are compatible with all AMAYA
machines sold since 2002. To existing customers we sell Upgrade Kits,
consisting of 16 thread feed rollers, 16 pinch rollers, 16 thread feed
covers, and installation instructions (Melco PN 33104) for US$95.00. 
Please note that the manufacturing cost of these durable rollers with
the high-tech over-mold (yellow/orange color) is more expensive than the
material used on the old rollers causing an increase in the cost of the
rollers.  Considering the longer life of the new rollers we expect the
total cost of ownership to be lower with the new rollers than with the
old black over-mold thread feed roller version.
Transition Period: Some existing AMAYA customers have asked for the
old-style (black) thread feed rollers to be continued due to the
increased cost.  Melco understands that the higher cost may be
unacceptable to some customers and has re-ordered the old-style black
over-mold thread feed rollers (Melco PN 30615-02); they will be
available until the end of 2005. These rollers are scheduled to arrive
at Melco from the supplier at the end of November. Due to this lead
time, some delivery delays may be experienced when ordering the older
style thread feed rollers.
Please let me know if there are any additional questions or concerns and
I will be happy to answer them. 
With best regardsts 
------------------------------------------------------------------------
---------- 
Matthias Kondler
Director of Quality Assurance and Customer Service 
Melco|Saurer 
1575 W. 124th Avenue
Westminster, CO 80234
U.S.A. 
Direct Tel.: 303-474-1067
Fax: 303-457-1373
Email: mkondler@xxxxxxxxx
 <file:///\\www.melco.com> www.melco.com

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