Is there a trick for getting the rollers and covers in? Angle it this way or that way?? I have never had a problem snapping in the old ones but, these new ones are more difficult. It is very hard to get the rollers in and they do make a snapping sound. But, we still get the thread popping out after a short run. Then getting the covers on are even more tricky, it seems you always have to go from left to right since they overlap. If anyone has some "Hints" on these I would appreciate it very much. I am about ready to put the old ones back in but, now I don't have enough of them to have a full set. I am sure it is a learning curve. I just had it down how to get the old ones in and knew the right way to aim for the covers. I am looking for the same thing on the new ones. LiVawne _____ From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Rod or Sharon Sent: Sunday, August 28, 2005 10:16 AM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: New Rollers - thread not staying in the groove LiVawne, This can happen if the plastic cover that covers the thread feed roller is not properly installed. If it is not securely snapped into place and locked in at both the top and bottom of the cover, then it could pop loose and causing the red pinch roller to then ride up on it , looseing the thread momentarily and then what you have described will happen. I can't say for sure that this is what your problem is without more information but this is the first thing that I would suspect is going on. It has happened to me a couple of times and both times it was because the plastic thread feed roller cover had popped loose. Someting to check and be aware of anyway........ Rod Embroidery Cottage Rod & Sharon Springer Melco Trained Amaya Tech & Trainer Design Shop Pro+ Digitizing Boise, ID 83713 208-938-3038 ----- Original Message ----- From: LiVawne G. Moore <mailto:Moore-Embroidery@xxxxxxxxxx> To: amayausers@xxxxxxxxxxxxx Sent: Sunday, August 28, 2005 7:17 AM Subject: [amayausers] New Rollers - thread not staying in the groove We just installed our first set of the new rollers yesterday. Starts out fine but, after an hour or so the thread will not stay under the roller or in the groove. It comes out, feeds way too much thread through and then sucks the garment down into the needle plate. We are using a design that we have run thousands of times on the same garment and it keep happening after a few hours. We have inspected the rollers and there doesn't seem to be any grooves and it looks perfectly fine. What we are doing now is changing the thread position every time this starts to happen. Anyone else seen this or do we have something wrong? Sincerely, LiVawne G Moore Moore Embroidery & Designs 1724 Jerusalem Drive Round Rock, TX 78664 512-989-0518 Office 512-632-7826 Cell Moore-Embroidery@xxxxxxxxxx <file://www.Moore-Embroidery.com> www.Moore-Embroidery.com <http://promos.hotbar.com/promos/promodll.dll?RunPromo&El=&SG=&RAND=37453&pa rtner=hotbar> Upgrade Your Email - Click here!