[amayausers] Re: Need help with ** SERIOUS BUG ** in Amaya OS v5.07.043 !!

aaaah---gee whiz--come-on--ya got the wife laughing at me 
now........gosh.....

Rod

----- Original Message ----- 
From: "ruth" <ruthwilliams@xxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Sunday, May 29, 2005 7:43 PM
Subject: [amayausers] Re: Need help with ** SERIOUS BUG ** in Amaya OS 
v5.07.043 !!


> Hey, you mean I'm not the only one that think Rod Springer walks on water?
> We had bettered be careful though, he might get a big head.  By the way, 
> "We
> Love You Rod".
>
>
> ----- Original Message ----- 
> From: "Laughing Palm Inc." <sales@xxxxxxxxxxxxxxxx>
> To: <amayausers@xxxxxxxxxxxxx>
> Sent: Sunday, May 29, 2005 5:15 PM
> Subject: [amayausers] Re: Need help with ** SERIOUS BUG ** in Amaya OS
> v5.07.043 !!
>
>
>>
>> OK, it appears that Rod Springer is a TRUE GOD!!  He just spent 2 hours 
>> on
>> the phone with me and it seems we're back in business!!  YAY!!!   *****
>> THANK YOU, ROD!!! *****
>>
>> I bow down to the great, all-knowing Melco Tech...  =8'D)
>>
>> Seriously, I wanted others to know that the problem appears to be 
>> solved -
>> except for the fact that the software release is still buggy.  So a
>> warning
>> to anyone who has this exact version of Amaya OS (v5.07.043)...DON'T do
>> the
>> 100,000,000 maintenance without getting a fix to the software - otherwise
>> your Amaya has a serious chance of getting damaged!
>>
>> You can be sure I'll be talking to Melco first thing Tuesday.
>>
>> Happy Holidays everyone...especially ROD!!
>>
>> - Jim
>>
>>
>> -----Original Message-----
>> From: amayausers-bounce@xxxxxxxxxxxxx
>> [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Laughing Palm Inc.
>> Sent: Sunday, May 29, 2005 5:05 PM
>> To: amayausers@xxxxxxxxxxxxx
>> Subject: [amayausers] Need help with ** SERIOUS BUG ** in Amaya OS
>> v5.07.043
>> !!
>>
>> HELP, anyone!!
>>
>> I have encountered a serious problem with the new version of Amaya OS
>> software (v5.07.043) that I was just sent which has now rendered my Amaya
>> inoperable!  After installing this new version, it had me perform a 
>> couple
>> of new maintenance procedures which I did not have in my previous version
>> of
>> Amaya OS (which was v4.01.019).  One of them is the 100,000,000 stitch
>> maintenance routine, which has me apply grease to the cam & cam follower.
>> The problem with the maintenance procedure is that it lowers the needle
>> bar
>> on needle #16 all the way down for the maintenance to be performed, then
>> once you're finished, IT DOESN'T RAISE IT BACK UP!!  Then it attempts to
>> MOVE the needle case left, however, the needle bar is STILL IN THE DOWN
>> POSITION, causing the needle case to jamb between needle positions 15 and
>> 16.  (I had to break the needle that was in #16 to get the needle out of
>> the
>> needle plate!)  At this point, the Amaya machine does not respond to any
>> commands because of the incorrect jammed position.
>>
>> No matter what I do, I can't get the Amaya to do anything, and I can't
>> seem
>> to get the needle bar raised!!  H-E-L-P!!!!
>>
>> Anyone know what I can do??  I'm out of business until I get this
>> fixed...As
>> you might imagine, I'm angry & frustrated...can't you tell?!?  Of course
>> it's a holiday weekend and I've got orders to do...and I can't get a hold
>> of
>> Melco's service dept...natch.  =8~D)
>>
>> Desperately hoping someone can help us out!  I'd welcome a call, 
>> toll-free
>> at 1-877-4EMBROIDERY (877-436-2764), or locally at 770-448-1171.
>>
>> Regards,
>>
>> Jim Sulsona
>> Laughing Palm, Inc.
>> Custom Embroidered & Screen Printed Products
>>
>>
>>
>>
>>
>
>
> 


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