Ron, I've been trying to call you at your number listed however I'm only getting voice mail. Please call me if you are still having troubles. Sincerely, Ed Orantes Melco Tech & Trainer 504-258-6260 -------------- Original message from "Ron Vinyard" <ron@xxxxxxxxxxxxxxxxxxx>: -------------- Hey all, we were running a hat and the needle stopped, getting too close to the bill. anyway pulled the hat off reset the emergency stop and the hat rotated way over to the side and stopped. Now no matter what we try we can't get the hoop (hat holder assembly) to move to the home position, I mean it moves but too the new position way to the left. We have tried to use the center hoop keys on the machine, and the buttons in the OS, we reset the design. we E-stopped and reset, we've shut down the machine, and tried to reconfigure but it is grayed out in the OS. Anyone have any ideas?!?? Thanks Ron Vinyard Body Cover / Magic Stitches 1-888-435-0176 541-471-1504 Fax 541-471-0427 420 SW H Street, Grants Pass, OR 97526-2532 info@xxxxxxxxxxxxxxxxxxx www.bodycoverdesign.com