This message was posted by SkyLinePrints on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/288.html#000002 As Juli said, the lettering/design needs to be digitized specifically for Puff Foam. Density needs to be higher than normal as it is what is used to cut the foam. Also, stitch length is longer. I use a digitizer that does good work for me. I just have to tell him its for Puff and not normal flats/hats. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================