[amayausers] Re: I need the real story ;;;PLEASE

My name is Dorothy and prior to obtaining my Amaya I had only used a home 
embroidery machine. Here is a little of my experience:
When I purchased my machine, I didn't do a lot of homework on different 
machines. I had, however, read many articles about tension and how to correct 
this 
and that. I looked at the Amaya and was excited about the technology it used. 
I'm very familiar with computers and was pleased that the Amaya had a direct 
connect (no disks, limitations on # of designs, and ability to watch the design 
on a big screen). I figured if I ever wanted to take my machine on the road, 
I'd get a laptop. I've had some thread breaks but I could always figure out 
why (poor digitized design, sticky paper, needle not inserted correctly). By 
far 
the majority of the time, my designs sew out great at speeds around 
1100-1200spm. What has really made the machine for me is being able to adjust 
while a 
design is stitching out. I can change material thickness if I notice the thread 
looping too much. You can also program different speeds and thickness 
throughout a design. [What's also helpful is to be able without a doubt to 
document 
your settings for a particular design and fabric so you can duplicate exactly 
on subsequent runs).

When it comes to support, I've had my machine over a year and I had to have a 
tech visit only once. The tech was here promptly. By the way, I had my 
machine up and running the day I received it and finally went to training 9 
months 
later (I was using the machine all that time). The software has great 
multimedia help.

I remember reading about keeping a log of maintenance in a trade magazine so 
I marked that article so I could make my log but I never made one as the Amaya 
OS prompts for all maintenance....and it walks you through what you have to 
do  (I love this!)

Again, I can't compare to other machines as I have not used anything else. 
Just my 2 cents.

Dorothy Compton
Bee Embroidered

In a message dated 11/19/03 10:58:38 AM Pacific Standard Time, 
plrichard@xxxxxxxxxxxxxxx writes:


> I am buying a machine in the next few weeks.  I love the Barudan Elite Pro,
> but the price is pretty steep.  The other machines are a lot less expensive.
> The Barudan has the 12X20 field.  So the Amaya is our close counterpart.  So
> I need to know the good bad and ugly about the Amaya, and please be honest.
> Email me privately at plrichard@xxxxxxxxxxxxxxx .  I have heard that the
> machine is more plastic, and the moving parts are plastic, and may not stand
> up to wear.  Also that thread breaks are pretty common.  When I saw the
> demo, they had all kinds of problems with commercial designs, and the
> outline didn't even stitch correctly.  I think that the machine they were
> using had problems.  Also I want to know about support.  Have you needed it,
> and were they there in a good timeframe.  I am not trying to bash AMAYA...
> not at all.. just want to make sure I am getting what I want.  it is a big
> investment.  ALso any of you have more than one interfaced, and what do you
> think????  I really appreciate this.... since I have to make this decision
> for 3 people, and they are counting on me getting the right machine for them
> too......Pat
>

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