I would call Melco if it acts up again, your machine is only 5 months old and they will need to do some troubleshooting with you and if it needs parts, it should ship today but you have call them real soon (within the next hour or two). Your machine should still be under warranty.
From: "image embriodery" <imageembroidery@xxxxxxxxxx> To: <amayausers@xxxxxxxxxxxxx> Date: Mon, 10 Oct 2005 13:00:13 -0400 A Motor!! My machine is only 5 months old!!
I was able to stitch out another design without the problem happening.
I am going to run that same font and size one more time though to see if it happens again.