[amayausers] Re: Help

Lora,

 It sounds like it is failing loading the last design it was sewing, the 
design file on the Hard Drive may be corrupted. If it is failing during the 
process of loading that design, using Windows Explorer, go to C:\Program 
Files\Melco Embroidery Systems\AMAYA\Jobs\Cluster1\Current folder and delete 
the file in this folder.

 Let me know..

 Jeff

----- Original Message ----- 
From: "Lora Cameron" <Lcameron@xxxxxxxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Wednesday, October 27, 2004 12:14 PM
Subject: [amayausers] Re: Help


> Jeff,
> It won't even let us to that point now....we get thru the machine 
> configuration screen and the error pops up now and shuts the program 
> down.....any other suggestion?
>
> Lora
>  ----- Original Message ----- 
>  From: Jeff Banks
>  To: amayausers@xxxxxxxxxxxxx
>  Sent: Wednesday, October 27, 2004 12:02 PM
>  Subject: [amayausers] Re: Help
>
>
>  Lora,
>
>   Before loading the design, Click on the Reset Design button in the 
> AmayaOS
>  software, then click on the Center Hoop button in the AmayaOS software, 
> then
>  load the design.
>
>  This can be an issue in the 5.07.023 software as it is in a Power Fail
>  rescue mode when first turned on and the machine has to center the hoop
>  before it can sew. In this version of the software it may not give the
>  proper time needed to get Home Set properly and thus you get the error. 
> By
>  Resetting the Design, then Centering Hoop before loading the first 
> design,
>  this should fix the problem for you.
>
>   Jeff Banks
>   Melco Embroidery Systems
>
>
>  ----- Original Message ----- 
>  From: "Lora Cameron" <Lcameron@xxxxxxxxxxxxxxxxx>
>  To: "Amayausers" <amayausers@xxxxxxxxxxxxx>
>  Sent: Wednesday, October 27, 2004 10:46 AM
>  Subject: [amayausers] Help
>
>
>  > We turn on the machines and go thru everything and get to the main 
> screen
>  > and load the design and we get the little screen that says Machine is
>  > About to Move we click on ok and we get an error message:  Amaya.exe 
> has
>  > encountered program errors and will be shut down.
>  > We have tried rebooting and going thru everything we can think of to 
> try.
>  > If we hit cancel on the machine to move screen it won't let us do
>  > anything.
>  >
>  > Any ideas?? please.....
>  >
>  > Lora Cameron
>  > Sport Products Mfd., Ltd.
>  > 4756 Murphy Road
>  > Oregon, WI  53575
>  > 608=835-5791
>  > www.sportproducts.org
>  >
>
>
>

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