We have had similar problems. It comes and goes. See if you can center and reset Head 1. Then you might be able to reload the design. Might help. My salesman talked us through a way to delete the last design that the program is saving. This has something to do with it but I don't think they know for sure. maybe they have a fix but it's some time away. I called tech support and their best solution was for me to reload and use the last version of the software. They know they have a problem but they don't seem to be in a hurry to get a fix out. I haven't heard if this is only a multi-machine problem or if a single machine has the same problem. Luckily it doesn't happen all the time. Sorry I'm not more help. Good luck and lets hope they get a fix out soon. It's very frustrating and a loss of productivity. David David Lindsey Vector Shirts Hamlet, NC 28345 ----- Original Message ----- From: "Lora Cameron" <Lcameron@xxxxxxxxxxxxxxxxx> To: "Amayausers" <amayausers@xxxxxxxxxxxxxxxx> Sent: Monday, June 14, 2004 4:52 PM Subject: [amayausers] Help! We have two Amayas and we turned them on this morning and set them to Flex Cluster. We loaded the design with 'All Machines" checked and our #1 machine moved to needle 3 and the laser light came on and it locked up. The error message we get in the Cluster listing under Head 1 was 'Unable to set Home'. We tried rebooting the computer 3 times and starting over numerous times. Nothing worked. We cannot operate Head #2 by itself. Right now we have them both on but didn't load the design to Head 1, and Head 2 is working perfect. Both machines were working fine on Friday when we left. Any ideas on what to try, before I call Melco for help? Thanks in advance. I'll wait untill tomorrow to call Melco. Lora Cameron Sport Products Mfd., Ltd. 4756 Murphy Road Oregon, WI 53575 608=835-5791 www.sportproducts.org --------------------------------------------------------------------- To unsubscribe, e-mail: amayausers-unsubscribe@xxxxxxxxxxxxxxxx For additional commands, e-mail: amayausers-help@xxxxxxxxxxxxxxxx