[amayausers] Re: Help!

The only thing I am thinking of is the home sensor or color change sensor.
Behind the needle case is a u shaped sensor.  Spray it with canned air to
make sure it is clear of lint or any debris.  If you have to call Melco call
them early as you will have the best chance of getting through without
having to wait on hold.

Aaron Sargent
The Linen Barn
linen@xxxxxxxxxxx
Medford, Oregon
----- Original Message ----- 
From: "Lora Cameron" <Lcameron@xxxxxxxxxxxxxxxxx>
To: "Amayausers" <amayausers@xxxxxxxxxxxxxxxx>
Sent: Monday, June 14, 2004 1:52 PM
Subject: [amayausers] Help!


We have two Amayas and we turned them on this morning and set them to Flex
Cluster.  We loaded the design with 'All Machines" checked and our #1
machine moved to needle 3 and the laser light came on and it locked up.  The
error message we get in the Cluster listing under Head 1 was 'Unable to set
Home'.  We tried rebooting the computer 3 times and starting over numerous
times.  Nothing worked.  We cannot operate Head #2 by itself.  Right now we
have them both on but didn't load the design to Head 1, and Head 2 is
working perfect.

Both machines were working fine on Friday when we left.  Any ideas on what
to try, before I call Melco for help?

Thanks in advance.  I'll wait untill tomorrow to call Melco.

Lora Cameron
Sport Products Mfd., Ltd.
4756 Murphy Road
Oregon, WI  53575
608=835-5791
www.sportproducts.org



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