Kris, Did you replace the thread feed roller? I had a similar problem with the sewing being different quality within the design, and I changed the roller and had fewer problems. Just an idea. I haven't been sewing that long. c Cheryl Rotter Team Sports Ink 5111 Grumann Dr. Ste #1B Carson City, NV 89706 775-884-3550 -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Kris Nesheim Sent: Wednesday, May 18, 2005 4:08 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Help I was wondering if anyone could give us any ideas on our first Amaya problem. Alot of thread breaks and to us not the usual running sound. Talked to Melco ,said to run sample design for thread breaks. Did that and part of the design looks ok, and then in the middle of it the sew out looks way different no bobbin showing and thread breaks galore. Any suggestions or do we just schedule a tech? Anyone know one in the Chicago land area? We only have one machine and need to get up and running. Kris Nesheim Embroidery Ink. Norridge , IL