Hi Marianne, You needle case has jammed against something during a colour change and this has caused it to be pushed off it's rail. The needle case will need to be fully removed and reinstalled by a Melco tech. Cheers David Anderson Keband Australasia Pty. Ltd. 18 Daphne Cres, Hurstbridge. Vic. 3099 Australia Email: info@xxxxxxxxxx -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of marianne Sent: Friday, 30 June 2006 11:00 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: HELP....Something Looks & Sounds Really Bad with Amaya HELP... >Has anyone ever had one of their Amayas make a really loud noise then >have the 1st 6 needle arms fall straight down all at once as if they >were sewing and get stuck there? Some kind of color change error came >up. Now all 6 needs are stuck in the down position even after >recycling the power they are still down. Help.. If you can.. > Marianne Cyr Creative Touch Designs, LLC 10 School Street Amesbury, MA 01913 978-388-0000 www.ctdemb.com =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list =========================================================== =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list =========================================================== =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================